Move crew were very time efficient, courteous and professional. Beware however that they charge a minimum 2 hour travel time to and from their warehouse. So you are essentially paying them before they even start the job and after as well. They moved me in 5.5 hours including travel between the 2 homes yet I paid for 7.5 hours. This was in addition to a fuel surcharge.
- Approximate cost of services:
- $800.00
- Company Response
Hello Tim. Thank you for using our services and for the initial 10/10 review which can be viewed by selecting the link above. ***We do not have a 2 hour travel time minimum.*** We actually don't have any "minimums" for travel time. We do, however, like any moving company that pays its labour for travel time, have to charge for it. This was stated clearly throughout your booking process which included a preliminary estimate, a formal estimate, a sales order and your signed Bill of Lading which doesn't include the email you sent your moving coordinator Erika looking for clarification on this fee. We feel we go above and beyond to keep communication and pricing crystal clear which is why we have this three tier booking process. Thank you for using our services.