Quality Home Comfort

Formerly Quality Built-In Home Systems Inc.
Heating & Air Conditioning
Toronto ON M1B 3L6
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96%

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Reviews for Quality Home Comfort

Average customer rating:
9.7 10 (283 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace repair

I arranged a service for my furnace with Quality Home Comfort. David came by the same day to fix the issue. He spent time to educate me on my equipment and gave me great advice. I couldn’t have asked for a better experience.

Approximate cost of services:
$125.00
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Company Response

Thank you for your review. David specializes in condo heating and cooling. We are always here for you.

Private User
Private User
1 review Toronto, ON
10/10

Amazing Service!

My condo heating unit stopped working on Christmas Day. I called Quality Home Comfort and they arrived the same day to service it. They only charged me for a service call and it has been running well since. Fast and fair company.

Approximate cost of services:
$150.00
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Company Response

Thank you for the kind words. We work on all types of condo units and are fully insured for this work.

Ashley
Ashley
7 reviews Toronto, ON
0/10

Site Visit / Quote

Careful with Quality Home Comfort... they'll tell you upfront that they charge for their onsite visit ($100). What they don't tell you is David will come to your home and talk for hours. He'll tell you everything that is wrong with your house, and then never get back to you with a quote. You'll receive a random invoice three weeks later, billing you for the hours spent at your home (which I could not get David to leave my house). When you ask about a quote for heating / cooling (and still unsure what the point was to having David in my house, if they're not quoting for work) they'll take 7 weeks to send you a quote. Totally disappointed...not to mention the barrage of texts to my cell asking if I was "okay"?

Approximate cost of services:
$226.00
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Company Response

This is completely inaccurate.

Michelle in Toronto
Michelle in Toronto
1 review Toronto, ON
10/10

Great service. Highly recommended.

I had Kevin install a new furnace in my home this week. They were responsive and informative even during the holidays. They made the install go smoothly and quickly. Very good service and fair prices. I am very satisfied with their level of commitment to us. Thank you to quality.

Approximate cost of services:
$4,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your review Michelle. It is our pleasure to help you with a new furnace. We have been HVAC professionals for over 30 years and we are committed to excellence in installation and design.

Kevin
Kevin
0 reviews Toronto, ON
9/10

Gas Fireplace fixed over the Christmas holidays

Our gas fireplace stopped igniting and we weren't sure how to fix it. We reached out to HomeStars for help and QHC were the first to get back to us. Communication with Kevin was pretty good and he was able to slot us in with a contractor only a couple of days after Christmas. Our contractor David showed up on time and was able to fix the problem without needing to order any additional parts. Price was reasonable for service rendered.

Approximate cost of services:
$200.00
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Company Response

It's our pleasure to help you Kevin. We have been fireplace experts for over 30 years.

Kevin
Quality Home Comfort

Kyle
Kyle
2 reviews Toronto, ON
10/10

Great service

These guys were the most responsive company on Home Stars I’ve ever encountered. No problem setting up an appointment and no problem coming in. They did a great job and showed up when they were supposed to. Highly recommend.

Approximate cost of services:
$150.00
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Company Response

It was our pleasure to help with your fireplace Kyle. Thank you for your kind words.

Vincent in Richmond Hill
Vincent in Richmond Hill
3 reviews Richmond Hill, ON
10/10

Professional Home Duct Cleaning

Reached out to Kevin to talk about getting an appointment set up for getting my townhome air ducts cleaned out - after gauging the various options, my wife and I opted to do a complete package as it's a newly purchased home. Kevin and his team were professional and courteous from the initial calls, to when their technician Ilyas and crew worker came in to do the cleaning. They did a very thorough job, explaining what they were doing as they moved through the different cleaning phases, and are very detail-oriented! I'd highly recommend their services.

Approximate cost of services:
$452.00
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Company Response

Thank you for your review, Vince. It was our pleasure to help you with duct cleaning.

Mary
Mary
1 review Markham, ON
10/10

Highly Recommend

You will not be disappointed! Honest, professional, knowledgeable and superb service. Thank you Kevin and Ilyas!
After two no shows from other duct companies, I came to Homestars and found Quality Home Comfort. Once I submitted my request, Kevin instantly called me. I knew I would not be disappointed with their service. Kevin took the time to explain the process, expectations and my appt was confirmed within 30 minutes for a few days later. Ilyas reached out the night before as a reminder and kept me updated with the time of arrival on the day of. They ran a little late the day of but it was truly no bother at all as they kept me updated. The job was completed thoroughly, clean and in a timely manner by Ilyas and his coworker. They were such as a pleasure to deal with and I will definitely recommend Quality Home Comfort to all my family and friends. Thank you for a job well done Kevin and Ilyas.

Approximate cost of services:
$325.00
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Company Response

It was a pleasure to help you with duct cleaning. Thank you Mary.

Sarusan
Sarusan
1 review Toronto, ON
10/10

Clean and Professional Duct Cleaning Work

I had reached out to Kevin for a quote to do Air Duct Cleaning for my home. I had reached out to a few other companies but Kevin's price was the best price for work as I took his complete package for Air Duct Cleaning. Kevin was a great guy and had no issues setting this up. This included complete duct cleaning with supply, return, main lines, and all vents. Sanitizing the entire system as well as the furnace, AC coil, and dryer vent. My technician was illyas who had texted me in advance that he's on his way and was on-site. illyas had his worker (apologize for forgetting your name) and gave me the rundown as to what they will be doing and where they will be starting. I was quite astonished how much dust was actually removed with all the supply/returns being cleaned. I had a few questions for them and they were very good in answering them. Honest workers and did a very thorough job. I was very pleased and would definitely recommend this company.

Approximate cost of services:
$367.00
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Company Response

Thank you so much for your review. It was our pleasure to help you with duct cleaning.

Private User
Private User
Private User reviews Toronto, ON
10/10

Fireplace Repair

Prompt, courteous service. They were very easy to correspond with, honest, and did not try to oversell. I have an older fireplace and they were able to fix it quickly. Very professional. I highly recommend!

Approximate cost of services:
$125.00
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Company Response

It's our pleasure to help you. We are licensed gas technicians for over 30 years.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Quality Home Comfort

Full service residential and commercial heating and cooling. Fully licensed and certified. Family owned and operated for over 30 years. Masters of installation and design. Commitment to excellence in customer service.

Specialists in radiant heating and electric/oil to gas conversions.

CATEGORIES
Heating & Air Conditioning, Solar Water Heating, and Duct Cleaning
PRODUCTS
Furnace Air conditioner Boiler Tankless water heater Duct Cleaning And much more
SERVICES
We service all makes and models. Furnaces, boilers, air conditioners (central and ductless/mini-split), water heaters (tanks and tankless), radiant and in floor heating, gas connection for bbq, stove, etc, duct work, HVAC design, electric/oil to gas conversion, duct cleaning
BRANDS
Goodman,Carrier,Lennox, Daikin,Mitsubishi,Fujitsu, LG
SPECIALITIES
HVAC,Water Heaters,Ventalation, Duct Work,HVAC Design, In Floor Heaters, Gas Connections,Radiant Heating,Pool Heaters,Tankless Water Heaters, Furnace, Boilers, Combi Boilers,Smart Thermostats,Air Quality, Duct Cleaning
WEBSITE
http://www.qualityhomecomfort.ca/
YEAR ESTABLISHED
1988
PAYMENT METHOD
Cash, Cheque & Etransfer
LICENSES
HVAC Design,Heating Fuel Contractor, TSSA, HRAI, Licensed Gas Tech, Ont College of Trades Ref Tech
MEMBERSHIPS
HRAI, TSSA, GreenON
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, minimum 1 year.
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