West Vancouver
ADT improperly installed our detectors, setting them so that even though we set the alarm for "stay" meaning we're home and want only the perimeter alarm on, the interior sensors were active.
This caused an enormous problem when we went away on vacation, leaving our cats alone in the house. We had ADT "fix" them but came home to a notice from the police dept they had 38 alarms from our house in 2 weeks.
ADT not only denied messing up, but witheld the records which would show what setting the alarm was on when the interior detectors went off. DO not deal with this company, they are not only imcompetent, but will do whatever suits them.
- Approximate cost of services:
- $35.00
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