Priority Plumbing

Plumbing
Toronto ON M6P 3S7
Write a Review
Write a Review


HomeStars
Plumbing
Priority Plumbing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

91%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Priority Plumbing

Average customer rating:
9.3 10 (779 reviews)

Sort by

Thomas Polarski from Toronto
Thomas Polarski from Toronto
1 review Toronto, ON
10/10

Leaking Pipe

After a long time of dealing with a leaking pipe under my sink I finally decided to call a plumber. I reached out to Priority Plumbing and am extremely happy with the job they did! They were friendly and did the job efficiently without leaving any mess. I will definitely call them again for any other plumbing issues.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Thomas, Thank you for your review. It was our pleasure to serve you!
Sincerely,
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Jessica Laird from Toronto
Jessica Laird from Toronto
1 review Toronto, ON
10/10

Plumbing

I had a clogged drain and called Priority Plumbing immediately. They were very friendly and helpful. The service was fast and efficient. I would call them again and recommend to friends!

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Jessica, Thank you for your feedback! it was our pleasure to serve you.
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Mike Montuori from Toronto
Mike Montuori from Toronto
1 review Toronto, ON
0/10

Clogged Kitchen Sink

Don't believe multitude of glowing reviews. Before even diagnosing the problem, the service technician was already trying to up-sell me, as well as wanting to replace my kitchen faucet. They quoted me $298+tax (+$56.49 for the service call) to run a drain snake. Outrageous. Still had to pay the $56.49 to get him to leave. Got a referral from a friend and took care of the issue for $120, (tax in) from another reputable company listed here on HomeStars. Priority Plumbing is very courteous, but I'm not sure overcharging and up-selling qualify as "professional".

Approximate cost of services:
$298.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 3 people found this review helpful.
Was this review helpful?
Company Response

Hi Mike, I couldn't have provided service to you for the $100 that you wished to pay. Our prices are based on our costs to provide a higher quality and more reliable service. This is why we always give our price before we start. With regards to the faucet, I had to turn the water on to test the drain as part of my diagnosis and when I noticed that it barely opened, I asked if you wanted me to fix it. Not sure why that would upset you but I'm sorry if it did.
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Dave from Thornhill-7565
Dave from Thornhill-7565
5 reviews Vaughan, ON
10/10

Toilet installation

I was very happy with the work performed by the company, and by Kyle and his partner. I went with Priority Plumbing because I appreciated their professional approach to discussing my needs, and how thorough they were in providing a quote. Kyle and his partner did excellent work, were thorough in checking that everything was done properly, and left everything in excellent working condition. I would recommend them to anyone I know.

Approximate cost of services:
$800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Dave, Thank you for your kind words. We are truly grateful for your business I'll be sure to pass along your kind words to Kyle and Brandon.
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Andrew
Andrew
1 review Toronto, ON
10/10

Greg from Priority Plumbing hooked me up!!

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Greg from Priority Plumbing hooked me up. My kitchen sink drain was blocked really bad, really greasy pipes, no off the shelf products or snaking tools could get through it. They hooked up some pressure system and pulled out all the junk from the pipes, including some rock-like grease build up, it is as good as new now. They also cut off the existing pipe and put an attachment on so that we can get to it easier in the future. Also, identified the tube coming from my dishwasher was not properly secured so they attached it up higher to make sure that if the sink backs up again, the water does not flow into the dishwasher causing a spill over. Very nice guys! Really appreciate fixing it quickly and providing some preventative tips!

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Andrew, It was our pleasure to serve you. I'll be sure to pass along your kind words to Greg. There is nothing more gratifying to a service technician than a positive review from a happy customer.
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

chaplin estates
chaplin estates
6 reviews Toronto, ON
0/10

toilet installation

I cannot believe that you get charged an estimate of $56.00 and then on top, to be told that it would cost over $900.00 to install a toilet.. I do not recommend these plumbers...PERIOD.. We called another plumber to get the service done for $200.00 plus..

Approximate cost of services:
$56.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
3 of 4 people found this review helpful.
Was this review helpful?
Company Response

We are sorry that you are not happy. As in every industry, there are differences with the level of quality, customer service and convenience provided that is often reflected in the price. We understand that not everyone wishes to pay for the higher level of service that we aim to provide. This is why we always offer our prices upfront before we begin any work. Thanks for the opportunity anyways!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

John in North york
John in North york
2 reviews Toronto, ON
10/10

Plumbing Issues

We highly recommend Mathew W and Priority Plumbing and will be calling them back for future plumbing needs. Mathew came to our home within 24 hours of calling to request servicing. He carefully listened to our needs, offered suggestions and alternatives and helped us prioritize our projects based on budget. We had a bathroom sink pipe and faucet replaced, a shower pipe fixed, and a basement utility sink and indoor/outdoor piping repaired within a timely manner. All while patiently answering my highly inquisitive and chatty 3 year old's many questions!!! Best plumber ever-- would recommend Mathew anytime.

Approximate cost of services:
$800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi John, We agree. Matthew is fantastic. We appreciate your feedback and are grateful for your business. I'll be sure to pass along your kind words to Matthew.
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

beverlee solby in Etobicoke
beverlee solby in Etobicoke
1 review Toronto, ON
10/10

indoor/outdoor faucet repair

Spring arrived and we turned on our outdoor water supply. We were surprised when the water began leaking into the house instead of flowing out to the hose tap. PP responded to our call and Trevor arrived. He diagnosed the problem quickly as worn faucet connections. He replaced both our warm and cold outbound water faucets with more efficient levers. The job required soldering and he was careful to protect the surrounding area, temporarily disconnected our fire alarm and did it all with utmost professionalism.It was an expensive fix but we always feel secure when Trevor does the work and know that PP stands behind it. Might have had the work done by another supplier for a bit less but ultimately water damage inside would have been horrendous. Thanks Trevor. Great work!

Approximate cost of services:
$600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Beverly, Thank you for your review. We pride ourselves on being 100% accountable for our workmanship. This is why we are constantly training our team to be the best that they can be. We are thrilled that you are happy with our services and look forward to serving you again!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

Jeremy M from Toronto
Jeremy M from Toronto
1 review Toronto, ON
10/10

I can't wait to use these guys again!

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Exceptional service. Fast, efficient and couldn't have been more concerned about the quality of the work. I can't wait to have another plumbing issue just so I can use these guys again. Thank-you!

Approximate cost of services:
$1,800.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

johanne zadyko from Toronto
johanne zadyko from Toronto
2 reviews Toronto, ON
10/10

sump pump installation

highly recommend this company,Mathew was prompt,knowledgable and very competent also he was very respectful of the house and keeping a clean area around the work space,and the general area in and out

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks so much for the kind words. We're so happy to hear you were satisfied with our services, Johanne!
Priority Plumbing
https://priorityplumbing.ca
416-762-8662

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Priority Plumbing

Priority Plumbing is voted best Plumbing & Drain Service in Toronto for Quality, Service, Value and Professionalism. You know the price before we start. Non-Commissioned Plumbing, Heating & Drain Technicians. Fast, Friendly and Competent Plumbing, Heating & Drainage Service. 100% Satisfaction Guarantee. Specializing in residential Plumbing, Heating & Drain services. Clean Plumbing, Heating & Drain worksites, We wear floor saving shoe covers and use workmats to protect your home. Same day Plumbing, Heating & Drainage Services. Emergency Plumbing Heating & Drain Services. Convenient appointment times. Full Service Toronto Plumbing Department, Radiators, Boilers, Plugged Drains, Sewer Replacements, Wet Basement Waterproofing, New Water Services Installed, Water Heaters, Drain Cleaning, Fixture Installations, Leaking Faucets Repair. Toronto Plumbers who Perform Quality, Clean and Convenient Services.

CATEGORIES
Plumbing and Drain Services
SERVICES
Full Service Toronto Plumbing Department, Radiators, Boilers, Plugged Drains, Sewer Replacements, Wet Basement Waterproofing, New Water Services Installed, Water Heaters, Drain Cleaning, Fixture Installations, Leaking Faucets. Toronto Plumbers who Perform Quality, Clean and Convenient Services.
BRANDS
All Brands Available Upon request. We are fully stocked with the most reliable parts in our trucks.
SPECIALITIES
All Plumbing, Drain, Heating, Waterproofing Services done by professionals who care for your home and take pride in their work.
WEBSITE
http://www.priorityplumbing.ca
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Cash, Visa, Mastercard
LICENSES
Master Plumbing License P17794Technical Safety and Standards License 00749274
MEMBERSHIPS
Nexstar Network of Elite Contractors
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumbing License P17794
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
49.99
BONDED
Yes
PROJECT RATE
You know the price before we start, every time.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Installation and Workmanship Warranty on every job.100% Customer Satisfaction Guaranteed.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.