We own a 15 year old custom home with a stucco exterior and large windows in rooms with 12 foot ceilings...we wanted to maintain the wood interior but move to maintenance free vinyl clad exterior. All of the contractors who provided estimates expressed concern that removal of the existing windows would damage the stucco. Only pollard offered us a solution that preserved the stucco without any damage. The sales team (led by Dan and Dave) who provided the estimate were very professional and reassuring about our concern re damage to the stucco. The installation team (led by Andre) were also very professional and courteous. My wife and I are very happy with the installation, colour match and overall quality of the windows. We would highly recommend Pollard for their service and the quality of their product.