Be careful with what the salesman’s talk about vs what’s in your contact. We had a fight on our hands to get equipment promised verbally. It looked like it was in the contract, but the iAquaLink wasn’t put in specifically and we signed digitally so we had to fight. Construction was shoddy. They had to re level and re line, fill twice. Footprints left in the base under liner. And now although maintenance says included on the contract, which we were told verbally covered first closing, they are demanding payment to close. Picture shows how this guy ruined the raked bottom of the pool as they were relining, and now I’m just glad to be rid of them.
- Approximate cost of services:
- $29,000.00
- Company Response
Good morning, I'm very sorry to hear this and would like to confirm what store you dealt with or what city you are in? This is a general account so I am unable to determine where you are located and who your salesperson was. We would never try to hide any costs or ignore responsibilities we had. I would like to review with you - cwalychuck@gmail.com, Courtney.