Pinewood Niagara Builders

PineMansions III is a retirement rental building with bed bugs. Makes elderly pay for exterminators.

Bought a house from this builder, then covid hit. The bank was slow to give me the mortgages despite my pre- approval. The financial came to a hault.

While, I waited for my approval, PINEWOOD charged me $500 day INCLUDING weekends and demanded 25k additional deposit to grant me an extension.

They refused all alternatives during the height of covid. Took my deposit and sold the property for an additional 60k.

They advertise $229,900 and charge you $295,000 a year later with untrue words. Maureen quit and he had to beg her back. Worst company you could deal with avoid them.

Pinewood build our home in 2002/2003. They have their strengths and they have their weaknesses. What is frustrating is their weaknesses could easily be turned around with very little cost and they would be an excellent builder. I dealt with Mike Sr on the major items and Mike Jr was the on-site contact. Understand Mike Jr has now taken over.
Strengths: Floors solid - no squeaks after 11 yrs' basement sound no leaks, minor cracks in floor; windows no leaks in any seals; inside walls - good drywall job - well painted (have actually brought the painter back to do other work and he is excellent).
What's not so good.
Roof: even though I upgraded the shingles when I bought -after just 11 years I have had to replace the roof. My neighbour who used different shingles and roofer - his shingles are just fine. If Pinewood had paid an extra $300.00 ?? and put on good shingles I wouldn't have to spend $12,000 to replace it. Pinewood's solution - contact the manufacturer of the shingles - not our problem. Who cut the deal with the roofer and decided what shingles to install - sure wasn't me.
Furnace: Have had 3 major repairs in 11 yrs. One local service guy wouldnt even work on my furnace as he was mad at Pinewood for sourcing outside the area and installing "cheap crap" - his words not mine - No way a new furnace should break 3 times in 11 years.
Toilet: The toilet they installed had a crack in the basin and leaked onto the hardware floor. Pinewoods solution was to tell me to contact American Standard - isn't that their job?.
Lighting: We have cathedral ceilings and the lighting that was installed was way under sized. Their solution - put in bigger bulbs. Did this and the extra heat generated blew a breaker in the light and we were in the dark. I ended up installing a sky light at my expense to get adequate lighting.

Bottom line is they build a good home but some of the sub trades need improvement and they could do a much better job of resolving problems. I had to contact the home warranty people before |I got any action on any of the problems I had with the house.

I couldn't agree more with Azizlu above. The owner Michael Jr has little to no integrity when it comes to how he runs the company. More than 1 occasion he went back on his word, citing "the contract". Make sure EVERYTHING down to placement of light switches is in the contract. Other staff is great. but their hands are tied. Not a builder I would recommend.

We built this home and made our contract with the original owner of he company who has since passed it on to his son. His son is errogant and stretches facts from fiction. He was no help when we had problems with our kitchen and never showed up himself to see the problems it was always his foreman that came to witness what had happened in th house. Should there be a problem please get everything in writing as to what they will be doing to correct it. Overall the house was built on time but many errors were caught by my husband being on site every evening and checking on the house. Should you build with this builder you will need to make sure that you are on site ALL the time. Also make sure you have EVERY LITTLE THING marked in your delivery PDI otherwise Jr. will likely not warrant anything if things go to TARION. I've seen worse builders but also better ones!

Pinewood homes build our first new home. Very satisfied with the building of home.