It all started well... got a quote in a timely manner, company was professional, was told an amount based on how complex the work was going to be - narrow access, the need for scaffolding, that it will 1.5 to 2 days, and maybe up tp two crews. When contract was signed, I was told HST was not included in original verbal quote - so now I am paying 13% more. The work was completed well within one day, with two men and no scaffolding. Was told by Sean that I might have misunderstood.
During siding work, I asked foreman to inspect my roof while the workmen were up top. I was informed my flat roof needs to be replaced. I asked for a quote and two months later, I am still waiting for something in writing. Since it's hard for us layman to gauge workmanship, We only have customer service to gauge the quality of most trades. And I must say I am NOT impressed.
- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?