My husband and I had just purchased our first home and it needed 3 new windows replaced before we moved in. We were told our windows would be installed one week before we moved in. (November) Then the first delay happened. It would be 4 weeks after we moved in now because someone didn’t file the paperwork correctly (December). Then 2 weeks before the second install date we were told it would be January. It was the middle of winter and we are missing 3 windows in our house! It was cold! So when the week of the third install date comes and I have not heard from the company I ask what time the windows are coming. I was told in the afternoon. The day of the install I get a call… your windows are not in the country yet!! I made my order in October, told I would have them November and now it is January. Three days later we get our windows. We are told after the install we will get contacted to see if we are satisfied with the install. No one contacted us. We were told we would get a refund for the delay. No one refunded us. Please save yourself from the stress this company can cause.
- Approximate cost of services:
- $2,000.00