We paid for this in full and we are 2 weeks after initial installation and it is not finished. They continue to tell us they are coming to finish it but it never happens. Don't use these people. They are completely untrustworthy.
- Approximate cost of services:
- $5,000.00
- Company Response
At Pella Windows & Doors of Ontario, we strive to deliver quality products and a timely installation and in this regard, we clearly missed the mark for you. For that we sincerely apologize. Our installer has confirmed that he will be at your home on Saturday afternoon to complete this work and we thank you for the opportunity to get this rectified . We will also be sending you a gift card as a gesture of our appreciation and our regret for having caused you this inconvenience.
Thank you for your business, it is truly appreciated.