Pambis Appliance Service

I called pambis appliance after a horrible experience with another repair company in my area. They clearly were unprepared to repair my ceramic cooktop. Not only did they chip it when they removed it from the counter ( which they denied doing), they appeared totally baffled as to how to repair the switch. They first ordered the wrong part and I had to call them several times to arrange follow-up before anyone got back to me.

After realizing I needed someone else's help, I decided on pambis appliance. Chris fielded my call, and diagnosed what the problem likely was on the phone. He suggested that i fwd him the model and serial number of the unit so that they could have the correct part when they showed up. Pete came to repair the cooktop in short order. He quickly identified that the cooktop did NOT need to be removed from the counter at all to be able to service the switch. 5 min later and the problem was fixed. I found his pricing fair and was impressed with his knowledge and honesty. This is how a business should operate!

Two months before putting our condo on the market, our fridge decided to die. Since it made a pretty distinct sound before dying, and since I had a sneaky suspicion it was the compressor, I wanted to find out if it was worth my while to get someone to look at it or if I should just by a new fridge. I called a few places, but Chris at Pambis was the only person who could tell me straight up (over the phone) what the issues might be, and what my options were.

I ended up opting to buy a new fridge, but I didn't want to spend a ton of money since we were going to be leaving soon. Luckily for me, Pambis sells new but slightly aesthetically imperfect appliances. We bought the exact same fridge through them for half the price it would have cost if it was in perfect condition, and they helped me find a delivery company to deliver it and everything!

All was going well until that fridge decided to do the same thing. Honestly, what are the chances?? (And did I mention we'd just bought a new house...and I was 9 months pregnant?) Anyway, it died on a Saturday and Chris and Pete delivered another (better) fridge on the Monday -- no questions asked. They were courteous and SO nice. It just arrived, so I don't know if I'm going to have a third round of bad luck, but I do know that the Pambis guys will take care of me if I do!

Honestly, I don't know why anyone wouldn't use Pambis Appliance. I'm so lucky that I found them!!

Pete was friendly, honest and the washer works now! He was conscious not to make a mess and had a truck full of supplies to do the job. Very helpful. I would recommend to others.

I used Pambis Appliance for fridge repair work recently. Mr. Pambis was very friendly both on the phone and in person. He arrived for the repair on the agreed on day, laid out a blanket in order to not make a mess, and tidied up after himself. He was professional and had all the equipment he needed to complete the repair in one appointment. Great Job!

We came home one night to a fridge that was no longer cooling. I emailed Pambis Appliance late that evening, and got a response from Pete the next morning saying he could drop by around 9:00 - 9:30. He arrived at 9:10 and immediately diagnosed the problem as being a faulty switch. That particular part was no longer manufactured so Pete had to track down a generic kit that he could use as a replacement. He managed to locate one very quickly. Unfortunately I had to get to work, and Pete was flexible enough to pick up the part that afternoon and come back after I got home from work later that day in order to complete the repair. As an added bonus he fixed the front rollers and adjusted them so that the fridge doors would swing shut on their own. He even replaced a broken handle bracket with a new one that I had purchased a few years ago but had never got around to replacing.

Overall I do not know how things could have worked out any better. Within 2 minutes of meeting Pete I felt like I had known him for years. I would absolutely recommend Pambis Appliance for any type of appliance repair, and I will definitely be calling on them for future repairs.

I called Chris to schedule an appointment, And 30 minutes later Peter was nice enough to stop by on his way home from work and repair my fridge. Clean courteous and quick. I would recommend Pambis to anyone.

Peter called me back within an hour after leaving him a voice message. He asked me a couple of questions regarding the issue with our refrigerator , determined potential resolutions and gave us a time he would be out (that same day). Peter showed up a few hours later with part in hand. He quickly diagnosed the problem and resolved it. In addition to swapping the defective part, he inspected other key components and give the unit a clean bill of health. Peter was not only very professional, knowledgeable and efficient, he was also very friendly and more than willing to answer any questions we had... even when some of those questions were asked a couple of days later. It was a pleasure dealing with Peter and I will call Pambis Appliance Service for all our appliance repairs in future.

Peter immediately called me after I emailed him through Homestars. He quickly diagnosed the problem and was able to obtain the parts needed to repair my stove. He was very flexible and able to work around my work schedule to come at a convenient time. He was prompt and was able to repair the stove quickly.
Would definitely use Pambis again. Thank you!

Hi Peter, I wanted to thank you will all you service help with my washing machine. You were very fast, knowledgeable and very reliable. I will definitely use you in the future and recommend you to my family and friends. Thanks Nadia

To: Peter and Chris

I would just like to thank you for the excellent service on our refrigerator. Your professionalism and quick respond is much appreciated.

Also your rates are very reasonable. I would highly recommend Pambis Appliance to all my friends. 10!!