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Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
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Reviews for Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

Average customer rating:
9.9 10 (378 reviews)

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MARK SEXSMITH in Mississauga
MARK SEXSMITH in Mississauga
3 reviews Mississauga, ON
10/10

Remove Ceramics and install wood floors and trim

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Christine and I would like to express our thanks to you and your contractors for the excellent job done on our hardwood floor installation.

Any of our friends who visit comment positively on the fine fit in the difficult areas around the staircase, and up the stairs. We are especially pleased with the unbroken flow of the wood surface throughout the connecting rooms and hallways, and the smooth interface between the wood and the other floor surfaces throughout the house.

Your crew worked in a professional and prompt fashion, and as a bonus were as careful as possible to cause the least disruption to the rest of the house in the way of dust and dirt.

Thank you for a job well done.

Mark and Christine Sexsmith

Approximate cost of services:
$26,000.00
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Company Response

Hi Guys, Roy and I would like to thanks you for this wonderful review.
Were are thrilled to know that you are pleased with the work and the results. We are glad that you know have the chance to visualize the results of hard work. Roy can take some credit as well as I am certain he silently Invision'ed your satisfaction with our work together. Happy Holidays. Looking forward to your future business hope to talk soon....
Sincerely,
Dov
Sincerely

S. Sweetland from Concord
S. Sweetland from Concord
1 review Concord, ON
10/10

New Hardwood Floors

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Craig and I wanted to extend our appreciation and thanks for all the hard work in helping us put together our desired plan for our home. Dov & was instrumental in guiding us thru this process and we thank you for all the time you spent with us. Your installers, E.J. and Brian were awesome guys and it was truly a pleasure having them in our home to make this project come to fruition. They are truly 2 people I would request specifically again to have another project completed for us and would highly recommend Invision to anyone I know. The workmanship has been exceptional and the end result has made us very happy. You have our promise to refer other to you that may be in the market for flooring. ?

Thank you ever so much again!

Your new Clients…..

Sheri & Craig

Approximate cost of services:
$7,700.00
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Company Response

Sheri/ Craig, you guys told me your fussy, I did not see it at all,
I guess that's what happens when people work together to achieve desired goals, thanks for your upfront work in preparing for us as well. We look forward to more business from or through you in the future. Happy Holidays
It was truly a pleasure....... until next time.
Sincerely,
Dov

Holly in North York
Holly in North York
4 reviews North York, ON
10/10

Installed Flooring

Found out about Invision Hardware and Decor from the reviews of other Homestar users. Went out to their showroom in Concord where I met with Roy. He patiently explained the different floor choices and we settled on the flint reclaime laminate for the 3 bedrooms and the seaside oak hampton laminate for the basement. I can't tell you how delighted I am with the results! The crew arrived on time. Jamie, Roberto and Charles are the best! It is obvious they really enjoy their work and the proof is in the final product. Roy was great throughout the whole process and checked in halfway through the job to see how things were going. I highly recommend the skilled staff of Invision Hardware and Decor. From the very beginning, they were a pleasure to deal with

Approximate cost of services:
$12,000.00
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Company Response

Holly, thanks you for you kind words about us. Ultimately it is hard to prove value to a client prior to them giving us a chance. Thanks for giving us that chance. You comments are rewarding to read.

lorne
lorne
5 reviews Woodbridge, ON
10/10

install wood floors

I hired Invision Hardwood because of Dov. He is very knowledgable and passionate about his work. Although I had an issue with the wood they responded immediately and resolved the issue. The work was completed on time. There are so many wood companies out there but few that have the quality, service and knowledge of Invision Hardwood.

Approximate cost of services:
$20,000.00
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Company Response

Lorne, your too kind.... it took many of us to provide you with the results you attained. It was unfortunate that some of the wood was not up to snuff for us. I am glad you recognized the efforts and distance that Invision as a whole will go on behalf our for our clients to ensure their happiness. Thank you to both Judy and yourself for opening up your home to me as if it was mine. Cheers to our new friendship.....

Carol from Concord
Carol from Concord
1 review Concord, ON
10/10

Hardwood Flooring/Trim

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

After being referred by a friend, and previous Invision client, we decided to meet them as well and we are glad we did. I’m currently sitting here enjoying our new floors and pretending I’m in a fancy hotel. It looks really great, and we wanted to thank you so much for the awesome job. The guys were a pleasure – all very professional, courteous and thoughtful. They cleaned up very well, and were always conscious of where to store things so they wouldn’t be in the way. Please let them know that we were impressed with both their work and everyone's professionalism.
Thanks again for job well done!

Approximate cost of services:
$9,000.00
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Company Response

Hi Carol,
Thanks you for your comments. I hope your being catered too like someone in a fancy hotel.
I know your floors will allow you to step all over them ;)!
Until next time.....

Myrna Copeland from Toronto
Myrna Copeland from Toronto
1 review Old Toronto, ON
10/10

Condo Flooring Replacement

We met Roy Yonash at the 2013 National Home Show and following visits to the Invision Hardwood & Decor showroom, entered a contract to replace the engineered flooring in our downtown Toronto condo unit. Selecting flooring can be overwhelming given the range of product available. Invision offered numerous samples to try out at home and introduced us to a Kentwood product that I had overlooked, but turned out to be the perfect choice for our space. Our new European plank style floor looks beautiful in both bright day and evening light.

As anyone who has gone through it knows, replacing floors is a major task and Invision was required to be able to work around several large pieces of furniture not removed from the unit. Two highly skilled installers, brothers’ Greg and Derek, were assigned our project and from beginning to end, the work was conducted to an excellent level of professionalism. Working within condominium rules has limitations and Greg and Derek took care to ensure the installation caused minimal disturbance. All aspects of the approximately 1,300 sq ft of flooring removal and installation were completed in a tidy, expedient manner.

Throughout the process of our initial meeting and the weeks of indecision regarding product choice, Roy Yonash was helpful, informative and patient. We are totally pleased with the end result and recommend Invision Hardwood & Decor to future clients considering their services.

Myrna Copeland , October 2013

Approximate cost of services:
$24,000.00
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Company Response

Mryna,
Its an extreme joy to read testimonials like this. We work hard. This business is very tough and very misrepresented. There are very few that still hold onto the age old pride in their work. We are one of those few outfits. We are a team with our clients and workers. Its the only way for all to achieve the needs and desires of the project.
Thanks you for going the extra mile and sharing your story.
Its with great pleasure that I wish you years of enjoyment using this floor. May it age like a beautiful European city and bring you to a calm when entering your home after a fast paced day.
Please keep in touch and continue to share our story with all you come across needing new wood floors.
Thanks you so much.....
Dov Brandes

Leo in Toronto
Leo in Toronto
1 review Toronto, ON
10/10

Flooring

From the initial on-site visit for the quote, through to completion of the job, the service was outstanding. This is the second time we have used Invision and we will definitely call on them again in the future. Always punctual, great quality of goods and professional workmanship, on budget, and a pleasure to deal with. Highly recommended. Salah Bachir

Approximate cost of services:
$10,000.00
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Company Response

Salah, you and your team have been really easy going and a pleasure to work with. Your quick and prompt decisions really help get you the results you expected and received. I look forward to serving you on this upcoming project. thanks you for this consideration for a third time.
Talk soon....
Dov Brandes

Derek Yung from North York
Derek Yung from North York
4 reviews North York, ON
10/10

Hardwood flooring for the family room, dining room and office

We hired Invision Hardwood and Decor to replace the carpet with hardwood flooring in our new home. Dov was very professional, patient and knowledgeable. At our first encounter at their showroom, he gave us many design ideas that would fit with our vision and our current decor. He then took the time to give us thoughtful suggestions at our home. We decided on beautiful natural hickory flooring. The crew came on time every day and every effort was made to ensure that things looked perfect. They always cleaned up after each working day. There were no hidden surprises, and we were well informed throughout the process. After we completed the job, we noted that there was a small crack in one slabs. We contacted Dov, and he came back to replace the piece without hesitation (which by the way was not that straightforward given that all the pieces were already interlocked). We were always reassured that he had our best interests in mind and above all, he wanted us to be happy with the final product. They take great pride in their work and I would highly recommend Invision to anyone looking for flooring solutions and would not hesitate to use them again. I would like to add, that we went to one of their competitors Alliance flooring for a quote. Alliance was a bigger company but they mentioned that they would not even come out to the house without charging us a fee that would only be refunded if we were to go with them.

Approximate cost of services:
$7,000.00
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Company Response

Derek, Thanks so much for offering the public your viewpoint of us. I am always grateful for the clients we earn. It is getting much harder these days to prove ourselves as price seems to be the driving force and it just cant be to get a great job and service in this fast paced business. Ratings like yours continue to be the reason why Invision was rated as HOMESTARS BEST OF 2012.
This being your first home [and not condo] I understood the need for the education on solid hardwood versus engineered. Since completing your project I have had the pleasure of sharing you photos with other clients considering the same style of look and all I can say is that everyone agrees, your place looks AWESOME.

You kind words don't go unnoticed. Enjoy the house and thanks to both yourself and Christine for valuing what Invision has to offer.

North York, ON
North York, ON
6 reviews North York, ON
10/10

Engineered flooring throughout Reno

Invision hardwood did a superb job installing the engineered floors in the house. They came recommended by the GC but I must admit I was a bit reluctant at first. Roy was an amazing 'salesman'...and contrary to the other post that's not a bad thing! He knows how to make customers at ease, is communicative and not pushy. Further, if you have a great product/service it's only fair to let people know. It's always hard to spend money on installation, but I told myself that's where the money needs to go. Great product only looks that way when it's installed correctly. Invision did an awesome job levelling the floor with no transitions. Beautiful! Can you get cheaper? Definitely. Can you get a better job? Definitely not! I would highly recommend these guys....and the pickier you are the more I would recommend them.

Approximate cost of services:
$17,500.00
What could this company do to improve their services?
Nothing
Any advice to offer fellow homeowners facing a similar project?
Don't just look at the price of flooring, think about the install
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Company Response

Thanks you for hitting the nail on the head as they say.....
Your comments are so true and we are continuously trying to exploit the need to associate with professionals in our business. there is too much fly by night.
These day most people just boil it done to cost and if your truly looking for quality people, products and service the line between good and bad has gotten so thin that its hard sometimes to distinguish. Your help with this testimonial is of great reward to us, thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

At Invision Hardwood & Decor we are more than your average hardwood floor retailers, we bring a unique expertise. Our spacious showroom offers a look into the possibilities of a complete room makeover.
Hardwood flooring in combination with our complementary specialties which include painting, decorative trim mouldings, stairs can transform an average space into a spectacular retreat for your everyday enjoyment.
A simple home improvement crafted by our qualified trades can add significant value to home ownership.
We call this “Interior Vision”, and it’s a complimentary service we offer exclusively to our customers.

Our flooring brands create a luxurious backdrop by design and include four major Canadian manufactures;

Mercier Wood flooring, Lauzon Distinctive Wood Floors, Superior Wood Flooring, Appalachian Wood Floors, Kentwood Floors, Craft Artisan Wood Floors, 4 Brand’s of Vinyl 100’s of options , Torlys Smart Floor, Twelve Oaks flooring and Europes great Amorim Wise cork and vinyl collections.

Our services include;
FLOORING- Hardwood Installation, Hardwood Refinishing, Hardwood Repairs.

STAIRCASES- Stair and Railing replacement or refinishing - Carpet to hardwood- New Pickets and Posts - Stained, sealed and painted .

FINISHING TRIM- Baseboards, Casing, Shoe Mould or Quarter Rounds.

PAINTING & STAINING- Take the full experience of Invisions capabilities using our professional painter services to complete your look.

Let our "Interior Vision" work for you. Hope to hear from you soon.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Solid Hardwood Flooring, Enginieered Hardwood Flooring, Laminate Flooring, Cork Flooring, Bamboo Flooring, Leather Flooring, New Stair Treads and Risers, Paint and painting service
SERVICES
FLOORING: Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining of Floors. STAIRCASES: Install New Stair Treads and Riser and Custom Staining. TRIM: New Baseboards, Door or Window Casing, Crown Moulding, Wall Panelling. PAINTING/STAINING: Interior/ Exterior, Residential and Commercial, Drywall Repairs and Custom Floor Stain Matches WALLPAPERING: Residential and Commercial
BRANDS
Mercier Wood Floors, Torlys Floors[wood/cork/laminate/leather], Lauzon Wood Floors,Kentwood Wood floor and Vinyl Collection, Superior Floors, Quick Step Laminate, Twelve Oaks [wood, laminate and vinyl],
STYLES
Endless amounts of Hardwood species in various styles, colours and sizes
SPECIALITIES
Hardwood Flooring, Painting, Wallpaper and Trim installation
WEBSITE
http://www.invisionhardwooddecor.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
0
RETURN POLICY
Most items are special order without return. Some items are returnable with restocking charges
PAYMENT METHOD
E transfer, Cheque, Debit and Credit cards with a 3% Admin fee
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum is $800.00 for install and $1500 for refinishing
BONDED
Yes
PROJECT RATE
All projects are costing through site visits
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All floor material comes with manufacture warranties
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