Write a Review


HomeStars
Floor Laying & Refinishing
Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

Average customer rating:
9.9 10 (378 reviews)

Sort by

393939 in Vaughan
393939 in Vaughan
1 review Vaughan, ON
10/10

Main floor harwood replacement, basement floor install,three flight staircase remodel.

We redid hardwood in our living dining and family room. We installed vinyl floor in the basement. As well as a three flight staircase remodel. It was a huge job. We are so extremely happy with the way our projects turned out. The Invision team was so knowledgeable, professional, efficient and patient. They walked us through every step of the way. They made changes and suggestions when necessary without issue. We are also repeat customers. We are also repeat customers. We have used Invision in the past and look forward to future projects together. I would and do recommend Invision hardwood and Decor to anyone thinking of doing any hardwood project.

Approximate cost of services:
$40,000.00
Was this review helpful?
Company Response

Thank you Marina,
I'm looking forward to completing the final stage of the homes makeover with the last few rooms. Your warm hospitality and open door environment shines.
Only one request- less treats next time. I can't possibly leave the house with more bags of baked goods. Were not getting any younger. We appreciate your happiness most.
Talk soon...
Dov, Roy and the Invision team.

John in Mississauga
John in Mississauga
1 review Vaughan, ON
10/10

Installation of Laminate Flooring

This is the second time we've had the pleasure of working with Dov and his crew at Invision Hardwood & Decor.
We experienced a burst pipe in our basement ceiling last month which ruined our laminate flooring.
We were originally using another contractor for the selection and installation of new laminate flooring for the basement arranged through our insurance company.
Suffice to say, it was a nightmare dealing with this other contractor.
We then decided to re-visit Dov whom had installed our hardwood floors in the bedrooms when we first bought our home in Thornhill back in 2007.
Unlike many other contractors, Dov does not "over promise and under deliver."
He is a man of his word, and is extremely knowledgeable about hardwood flooring, laminate flooring, etc.
The price was fair; the crew is hard-working, and the laminate flooring looks great.
Our experience with Invision Hardware & Decor was first rate.
This is what it’s like when you deal with true professionals.
That is why we went back to Dov and his crew after 12 years.
And that is why we've recommended his services to friends and relatives over the years, and will continue to do so in the future.

John & Clara
Thornhill, ON

Approximate cost of services:
$4,100.00
Was this review helpful?
Company Response

Hi guys- the time, thought and energy you've put into this review is really kind. Of course it's never fun to have a bad contractor experience. I'm sorry your experienced that.
As they say- the sun always shine again, and there we were to make the final stretch more comforting and enjoyable. I hope you guys love this floor for many years to come.
When you're ready for your stair project you know you can count back on me.
Talk soon....
Dov, Roy and the Invision team.

Jared in Brantford
Jared in Brantford
1 review Vaughan, ON
10/10

Only the best in flooring and stairs.

My wife and I renovated our home without a contractor and I did all the research and went to numerous hardwood flooring companies. We picked Roy and it is and has been the best decision. Roy is an honest, caring and genuine individual who has a eye for style and his pricing is very reasonable. He was always on time and answered all our questions and helped us to choose the best product for our needs. We love our stairs and floors!

Jared + Josie

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Jared- I love these types of reviews. Thanks so much for acknowledging and highlighting some of our differences.
You're one of many people that see what makes us different. Doing business together is really the only way one can truly gain our full service potential.
We wish you years if enjoyment with the work we completed.
Talk soon...
Dov, Roy and the Invision team.

Mario in Etobicoke
Mario in Etobicoke
2 reviews Vaughan, ON
10/10

Quality products and expert advice.

We visited many hardwood stores in the GTA and chose Invision because of the advice and service received. Dov and Roy are exceptional, they know their products and industry and saved us considerable time and expense by helping us choose the optimal product for our home renovation. Our order was ready on time and the entire experience was seamless. I would highly recommend Invision for your hardwood renovation needs.

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Mario- Grazie di tutto. Hope my Italian is correct!
We've have been fortunate to attract good people. People like you who help simplify the process, being ready for our needs and working as a team to allow us to provide this great service. Your laid back and trusting attitude allowed this to end real smooth.
Looking forward to our next round of business together.
Talk soon...
Dov, Roy and the Invision team

Martha Bushell from York
Martha Bushell from York
4 reviews Toronto, ON
10/10

Great products and amazing service

We’ve used Invision for two flooring projects now. In 2017 his team refinished the hardwood on our main floor + second floor and just this week his team installed new flooring in our basement.

Roy is a 10/10 to work with and his team does amazing work - extremely reliable and responsive and very helpful in supporting his clients to make the right decision. I would absolutely recommend working with Invision for all flooring needs!

Approximate cost of services:
$5,500.00
Was this review helpful?
Company Response

Hi Marsha, thank you for acknowledging your experience with Roy and our team.
Let's hope we can continue doing more work for you and your referrals in the future. Your review helps us start another year sharing our worth with people who choose to follow through with our advise and strategies. All of us at Invision Hardwood &Decor thanks you.
Talk soon...
Dov, Roy and the Invision team.

Kara
Kara
2 reviews Toronto, ON
10/10

Refinishing

Roy and his team came to my rescue twice...first when I wanted a significant colour change to the existing hardwood in my newly purchased home - and again when water damage required a second trip. The team's advice saved me significant money and gave me the floors I wanted. Attentive customer service, great price, and solid advice - the Invision team is amazing.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Hi Kara, thanks so much for reuniting with us.
It's truly the easiest and best relations to have.
We appreciate you voicing yourself here. It's a tremendous help to our future which hopefully includes more work for you or your referrals.
Enjoy you home.
Talk soon...
Dov, Roy and the Invision team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Walnut Flooring

As part of a major renovation, we had Invision install walnut wood flooring on the main floor of our downtown Toronto home. The specific flooring was in short supply so Dov secured product for us early on and held it until the house was ready for it. He visited the site a couple times to measure and to make sure the subfloor was suitable. His installers were very professional and accommodating. We are very happy with our experience with Invision and will certainly use them again.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you guys for this acknowledgment.
I hope you guys enjoy both the walnut and vinyl floors in the basement.
It was a long yet smooth process that ended up with you have a beautiful home.
We look forward to any future referrals and hearing from you again.
Talk soon....
Dov, Roy and the Invision team.

ChrisW in Toronto
ChrisW in Toronto
2 reviews Mississauga, ON
10/10

Hardwood Flooring Purchase

I met Roy and Dov at the Home Show in early 2018 and soon went to their location to look at options for purchasing flooring for our townhouse, as we were replacing the floors on the first and second floors. They have a great store, lots of options, big space, very friendly and knowledgeable!

We had a delay in construction so went back this October to finalize our decision and Roy was very patient as we still weren't sure what colour and brand to go with and he reviewed and laid out several ideas for us. We took home several options and decided on a Superior wood product. Our floor presented several challenges (weird angles, very uneven subfloor, etc.) but they were able to provide a lot of tips and advice on what to do, and what options I had as I was doing the installation myself.

Roy had the product delivered to our place within 2 weeks, including the custom floor vents, hardwood treads for the stairs and bullnose for other stairs and landings. John was also very friendly and together we unloaded 50 boxes in no time.

I highly recommend them; great line of products, very friendly and very knowledgeable and were a great help in answering my many questions and concerns. I would definitely purchase from them again.

Once complete, I will add some pictures to showcase the great product.

Chris

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Chris- as always our goal
is to treat people the way we would wish to be treated. We know it’s a tough and confusing decision and that in general people need guidance and understanding about our industry. We proven to be different and will continue to offer what smade us successful.
Thank you for acknowledging us.
Talk soon....
Dov, Roy and the Invision team.

Dolata in Vaughan
Dolata in Vaughan
1 review Vaughan, ON
10/10

Custom residence build

I had a positive experience with Invision from stepping in the front door. Friendly and courteous staff, Product and installation knowledge was exceptional and key in helping select our floors. At one point even suggested I check out other retailers who might carry different products. I want you to know that this speaks volumes about your company- that you listening to customers and are more concerned with their needs than getting a sale- and that’s someone who I want to give my business to! Not to mention as a walk in off the street gave competitive pricing for the same product as other retailers. Invision even contacted the manufacturer to ensure we could get our chosen floor in a timeframe that kept our schedule on track. Would highly recommend and definitely use again!!

Approximate cost of services:
$28,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Jess- you and Randy were another example of why we love our work. I'd like to think we're lucky but we have worked to hard to develop a business that sets forward a consistent experience. Fortunately most clients and reasonable visitors agree.

Paul M. from Toronto
Paul M. from Toronto
6 reviews Toronto, ON
10/10

Hardwood flooring installation

Hardwood flooring is a commodity. Everyone has the same product. What is critical is the advice, after sales service, and the installation. Everyone at Invision is fantastic. The result is far better than expected. At my house warming party, everyone raved about the hardwood floorings and the basement vinyl wood look floors. What's best of all, you deal directly with the owners, Roy and Dov.

Approximate cost of services:
$40,000.00
Was this review helpful?
Company Response

Very true. All of it. Thank you for sharing your thoughts and helping others to recognize we are a reliable and reputable outfit.
Folks- Mr. Paul Maranger is a respected realtor who’s standards exceed that of the average person. Bravo to you for always being an excellent customer.
Talk soon...
Dov, Roy and the Invision team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

At Invision Hardwood & Decor we are more than your average hardwood floor retailers, we bring a unique expertise. Our spacious showroom offers a look into the possibilities of a complete room makeover.
Hardwood flooring in combination with our complementary specialties which include painting, decorative trim mouldings, stairs can transform an average space into a spectacular retreat for your everyday enjoyment.
A simple home improvement crafted by our qualified trades can add significant value to home ownership.
We call this “Interior Vision”, and it’s a complimentary service we offer exclusively to our customers.

Our flooring brands create a luxurious backdrop by design and include four major Canadian manufactures;

Mercier Wood flooring, Lauzon Distinctive Wood Floors, Superior Wood Flooring, Appalachian Wood Floors, Kentwood Floors, Craft Artisan Wood Floors, 4 Brand’s of Vinyl 100’s of options , Torlys Smart Floor, Twelve Oaks flooring and Europes great Amorim Wise cork and vinyl collections.

Our services include;
FLOORING- Hardwood Installation, Hardwood Refinishing, Hardwood Repairs.

STAIRCASES- Stair and Railing replacement or refinishing - Carpet to hardwood- New Pickets and Posts - Stained, sealed and painted .

FINISHING TRIM- Baseboards, Casing, Shoe Mould or Quarter Rounds.

PAINTING & STAINING- Take the full experience of Invisions capabilities using our professional painter services to complete your look.

Let our "Interior Vision" work for you. Hope to hear from you soon.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Solid Hardwood Flooring, Enginieered Hardwood Flooring, Laminate Flooring, Cork Flooring, Bamboo Flooring, Leather Flooring, New Stair Treads and Risers, Paint and painting service
SERVICES
FLOORING: Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining of Floors. STAIRCASES: Install New Stair Treads and Riser and Custom Staining. TRIM: New Baseboards, Door or Window Casing, Crown Moulding, Wall Panelling. PAINTING/STAINING: Interior/ Exterior, Residential and Commercial, Drywall Repairs and Custom Floor Stain Matches WALLPAPERING: Residential and Commercial
BRANDS
Mercier Wood Floors, Torlys Floors[wood/cork/laminate/leather], Lauzon Wood Floors,Kentwood Wood floor and Vinyl Collection, Superior Floors, Quick Step Laminate, Twelve Oaks [wood, laminate and vinyl],
STYLES
Endless amounts of Hardwood species in various styles, colours and sizes
SPECIALITIES
Hardwood Flooring, Painting, Wallpaper and Trim installation
WEBSITE
http://www.invisionhardwooddecor.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
0
RETURN POLICY
Most items are special order without return. Some items are returnable with restocking charges
PAYMENT METHOD
E transfer, Cheque, Debit and Credit cards with a 3% Admin fee
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum is $800.00 for install and $1500 for refinishing
BONDED
Yes
PROJECT RATE
All projects are costing through site visits
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All floor material comes with manufacture warranties
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.