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Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
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Reviews for Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

Average customer rating:
9.9 10 (377 reviews)

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Lori Moran
Lori Moran
5 reviews Milton, ON
10/10

Replacement Flooring

We had water damage and needed to replace a portion of our flooring in a five year old condo. Everyone we spoke to said we were out of luck and would have to look at replacing the entire area. As soon as I called Invision and spoke to Pina she went into problem solving mode. She was such a pleasure to work with, and was able to track down our original flooring without the colour or item number to work from. Even though it wasn’t a large job, they took tremendous care of me. Highly, highly recommend Invision for all your flooring needs.

Approximate cost of services:
$130.00
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Company Response

Hi Lori- thanks for this fantastic acknowledgment. Pina is our rock. Glad we were able to recognize the product and help you with the struggle.
It was a please it's meeting both you and your cute little puppy. She also made Cleo's day a little better as well.
Talk soon,
Dov, Roy and the Invision team.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Awesome products and advise

I've done two major renovations and both times worked with Invision. Excellent advise, great selection of product, very reliable. Second renovation, Invision also handled the install and I was perfectly happy with the workmanship. Highly recommend.

Approximate cost of services:
$15,000.00
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Company Response

Its with great pride we read this review.
Wishing we can acknowledge to whom were speaking with but we know your a dedicated client.
We highly appreciate this feedback and I'm hoping so will our readers.
All our efforts go into earning repeat clients and referrals.
We know that to do that we need to continue to do what got us here.
Thank you for helping keep our business on a positive trajectory.
Talk soon...
Dov, Roy and the Invision team

HD in Toronto
HD in Toronto
0 reviews Vaughan, ON
10/10

Refinishing hardwood floors

We recently moved into our new home and worked with Invision to refinish our hardwood floors (there was extensive scratching and damage from the pets of the previous owners). Based on tight timing between closing on the property and our move-in date, we had a tight window of time to complete the work. Right from the first discussion with Invision, Dov and Roy were both extremely helpful and knowledgeable – and fully committed to work within our required time frame. They managed the timeline and their work crew, ensuring all was taken care of. To our delight, they finished 1 day early! Our family loves the result of the refinished floors, it has added a wonderful touch to our new home! Thanks to Dov, Roy, and the entire Invision team for your outstanding commitment to customer service, and expertise and knowledge to help guide our project - you were a pleasure to work with!

Approximate cost of services:
$5,000.00
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Company Response

Hi Hugh-Congratulations of the successful move in of your new home.
Certainly timelines were tight, furthermore the space was unavailable for us to see before the actual start date. That's alone is rare and requires greater precision on our part.
Your responsiveness to our ways and needs proved very helpful. You deserve credit as well for your role allowing us to come through.
Preselecting the colour was critical, which you did well, saving delays or unknown obstacles.
Talk soon...
Dov, Roy and the Invision team.

Mel
Mel
1 review Vaughan, ON
10/10

Very Happy With Finished Result

Invision completed my basement flooring reno yesterday. Excellent communication throughout the process. Dov took extra time to assist me in selecting the perfect flooring for my needs. It's obvious they take great pride in contributing to enhancing their customer's home environment and establishing great customer relationships along the way. Fabulous selection of product, and installation was on time and on target. Highly recommend.

Approximate cost of services:
$5,000.00
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Company Response

Hi Mel-
Thank you for being a critical part of making this project smooth. Every project involves many moving parts. Smaller projects have less wiggle room overall and together we were prepared for execution day.
Thank you for taking the time to engage with me on your thoughts post completion both verbally and here in this great review.
We look forward to crossing paths again.
Talk soon...
Dov, Roy and the Invision team.

kg in Old Toronto
kg in Old Toronto
2 reviews Toronto, ON
10/10

Engineered Hardwood floors

I worked closely with Dov to choose the engineered hardwood for our second floorrenovation. Dov was very patient while I searched for the perfect colour, width, texture and was able to source exactly what I wanted for a good price. He was very helpful pointing out how to see the wood in a natural light, talking through benefits of different textures and finishes, etc.
Then, our contractor's installer fell through at the last minute and Dov arranged his installers to come in right away. They were craftsmen and did an excellent job, AND kept the worksite extremely clean and tidy.

Approximate cost of services:
$12,000.00
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Company Response

Hi Katherine-
Through our time together I learned what was important to you and how important this decision was to get right.
I had always know this was a material purchase only but never expected to share our installation services with you.
Often enough, for some reason or another we end up hired to install.
Through building a relationship, confidence and trust are earned.
Perhaps a realization that the dealer knows the products best and standing behind our workmanship and product just makes sense.
It couldn't have worked out better. We did the job, your happy and your General Contractor now has his new go to hardwood flooring guys.
Looking forward to your main floor later this spring
Talk soon.....
Dov, Roy and the Invision team.

Asmaa in Scarborough
Asmaa in Scarborough
1 review Toronto, ON
10/10

Great help

Dov helped me buy hardwood flooring without me going to the store, and gave me the best price. Was somewhat concerned about buying without meeting with them in person, but I am so glad I contacted him. Highly recommend, and I am already asking people I know to check with Dov first if they are buying, for best pricing.

Approximate cost of services:
$10,000.00
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Company Response

Hi Asmaa, thank you for sharing your thought and feedback with us and Homestars.
Happy to be help you again and all of your personal network. It truly was simple and easy to work together on this.
Talk soon...
Dov, Roy and the Invision team

Peter from Toronto
Peter from Toronto
3 reviews Toronto, ON
10/10

New flooring, stairs, railings, and paint for a century home.

We just finished our project with Invision, working with Roy. Our home is completely transformed. We had new white oak flooring put in, and the stairs were refurbished as well. We also had the interiors repainted.

Not only does everything function so well now (even the stairs don't squeak!), but it all looks amazing.

Roy is very knowledgeable and a straight talker. He knows his stuff and doesn't give you any hard sell. He communicates regularly and clearly. One thing I found incredible was that he was able to give us a project time window months in advance so that we could plan our temporary accommodations, and he was able to stay in that time frame in the end. Definitely not common in this industry. Roy addressed all of our questions and concerns and made sure that we were satisfied with the results.

The highlight of the job for us is the work on our stairs. It's a very old home with narrow stairs that squeaked badly. Roy had new oak treads installed on top of the existing with new white risers. The new railing is now to code height, and very stylish without being fussy, just what we like. The new handrail along the stairs is continuous now, much safer than the old one.

We would definitely recommend Roy and Invision. They are an honest company, experts in the products & services they offer, great to work with, and all this for a reasonable price.

Approximate cost of services:
$25,000.00
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Company Response

Hi Peter, your review of us is outstanding.
Thank you for taking the time and effort to share your thoughts of working with us.
I hope it generates more customers like your family.
We have always attempted to be clear and straightforward with our clients and insist that we are different. The difference we make even has differences for different people.
Point is we enjoy what we do and even more when the relationship with the customer is pure simple and understanding of each other.
Enjoy your new home and hope to hear from you and your referrals shortly.
Talk soon....
Dov, Roy and the Invision team.

kaitlin in Toronto
kaitlin in Toronto
1 review Toronto, ON
10/10

Condo Townhouse Flooring Overhaul

We bought our first home last August and replacing the flooring was high on our home improvement priority list. The well-worn carpeting, wood laminate and cracked tiles had seen better days. We first communicated with Invision over email and then went out to their showroom, where Dov showed us around. He was friendly, knowledgeable and attentive to detail, impressing us from the start with how well he knew his stuff. We immediately felt like he “got” our vision of what we were looking for while also understanding and working with us to find solutions within our budget. Dov gave us options, talked us through the logistics, and was thoughtful about the look and feel of how everything would come together – he has an artist’s sensibility.

The end result has completely transformed our home. Having only recently become homeowners, it was also our first renovation experience and Dov, Roy and their team made what could be a disruptive job into something pretty painless. Total pros, they were communicative and considerate throughout the project. Our new floors feel and look great. Highly recommend Invision!

Approximate cost of services:
$20,000.00
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Company Response

Hi Kaitlin, your review is as well thought out as the decision making process was for the reno and why we got along so well.
Thank you for the excellent effort to help others realize what we do is not just a "supply & install" business.
We are a service driven business.
Although we focus on floors, stairs, painting a trim we ensure that the experience is part of dealing with us.
Our service direction differs from the "guy in the truck", we bring a high level of communication and manage the project from different angles.
The advance preparation for the site work, the site work and ensuring a positive outcome overall encompasses our process.
We now await you next home and future referral business.
Talk soon...
Dov, Roy and the Invision team.

elyse.perito in Richmond Hill
elyse.perito in Richmond Hill
0 reviews Richmond Hill, ON
10/10

Vinyl install

I recently contracted Invision hardwood and decor to install vinyl flooring throughout my main floor. From start to finish, Dov and Roy were professional, efficient and thorough. The showroom has hundreds of samples for you to peruse and no doubt you will find something you love. Installation was completed quickly and beautifully. We love our new floors and would recommend Invision hardwood and decor for any flooring projects you may have.

Approximate cost of services:
$7,000.00
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Company Response

Hi Elyse, thanks you for the praise and the this lovely referral note. Cant wait for the remainder of the reno to get done and see the reveal.
in the meantime be well and keep in touch.
Talk soon...
Dov, Roy and the Invision team

Private User
Private User
Private User reviews Pickering, ON
10/10

Excellent Service

Excellent service from first meeting with Roy through installation with Matt, Matt and Simon. They installed hardwood flooring throughout our home including our stairs and we couldn’t be happier. Would highly recommend!

Approximate cost of services:
$28,000.00
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Company Response

Thanks so much for this review.
While spending so much time at home these days new floors must help make it feel less stressful and more inviting.
Happy holidays,
Talk soon...
Dov, Roy and the Invision Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

At Invision Hardwood & Decor we are more than your average hardwood floor retailers, we bring a unique expertise. Our spacious showroom offers a look into the possibilities of a complete room makeover.
Hardwood flooring in combination with our complementary specialties which include painting, decorative trim mouldings, stairs can transform an average space into a spectacular retreat for your everyday enjoyment.
A simple home improvement crafted by our qualified trades can add significant value to home ownership.
We call this “Interior Vision”, and it’s a complimentary service we offer exclusively to our customers.

Our flooring brands create a luxurious backdrop by design and include four major Canadian manufactures;

Mercier Wood flooring, Lauzon Distinctive Wood Floors, Superior Wood Flooring, Appalachian Wood Floors, Kentwood Floors, Craft Artisan Wood Floors, 4 Brand’s of Vinyl 100’s of options , Torlys Smart Floor, Twelve Oaks flooring and Europes great Amorim Wise cork and vinyl collections.

Our services include;
FLOORING- Hardwood Installation, Hardwood Refinishing, Hardwood Repairs.

STAIRCASES- Stair and Railing replacement or refinishing - Carpet to hardwood- New Pickets and Posts - Stained, sealed and painted .

FINISHING TRIM- Baseboards, Casing, Shoe Mould or Quarter Rounds.

PAINTING & STAINING- Take the full experience of Invisions capabilities using our professional painter services to complete your look.

Let our "Interior Vision" work for you. Hope to hear from you soon.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Solid Hardwood Flooring, Enginieered Hardwood Flooring, Laminate Flooring, Cork Flooring, Bamboo Flooring, Leather Flooring, New Stair Treads and Risers, Paint and painting service
SERVICES
FLOORING: Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining of Floors. STAIRCASES: Install New Stair Treads and Riser and Custom Staining. TRIM: New Baseboards, Door or Window Casing, Crown Moulding, Wall Panelling. PAINTING/STAINING: Interior/ Exterior, Residential and Commercial, Drywall Repairs and Custom Floor Stain Matches WALLPAPERING: Residential and Commercial
BRANDS
Mercier Wood Floors, Torlys Floors[wood/cork/laminate/leather], Lauzon Wood Floors,Kentwood Wood floor and Vinyl Collection, Superior Floors, Quick Step Laminate, Twelve Oaks [wood, laminate and vinyl],
STYLES
Endless amounts of Hardwood species in various styles, colours and sizes
SPECIALITIES
Hardwood Flooring, Painting, Wallpaper and Trim installation
WEBSITE
http://www.invisionhardwooddecor.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
0
RETURN POLICY
Most items are special order without return. Some items are returnable with restocking charges
PAYMENT METHOD
E transfer, Cheque, Debit and Credit cards with a 3% Admin fee
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum is $800.00 for install and $1500 for refinishing
BONDED
Yes
PROJECT RATE
All projects are costing through site visits
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All floor material comes with manufacture warranties
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.