Driveway paving, concrete steps and concrete garage pad.
--------
Oct 2017 - A short postscript. Shortly after my initial review was posted, I did receive a call from Nortown asking about the concerns I had with the concrete portion of the job. During this call, a promise was made by Nortown that someone would perform a review of my concrete issues on site. Unfortunately, no one ever showed up. In fact, the concrete review was rescheduled two additional times with Nortown over the next 6 months and Nortown was a no-show in both subsequent instances.
---------
I had a driveway paved, as well as concrete front-entry steps and a garage pad formed and poured, by Nortown in November 2016.
I was extremely impressed with the organization and timeliness of the paving job. The crew was highly experienced and knew exactly what had to be done and went about getting it done in the most efficient way possible. It was a pleasure watching them work. In fact, they were so comfortable working together, that at times they seemed to communicate telepathically. Overall the paving job was great and carried out with pride and professionalism.
On the other hand, the concrete work was not executed to the same high standard as the paving work. I am very dissappointed in the concrete work - water pools on the steps, the edging and surface finishing was poorly done, the forming was imprecise and sloppy and a flower box footing was omitted. And, while not entirely atypical, a large crack showed up in the garage pad a few weeks after the pour. It turns out, that in my case, the concrete work was actually performed by a sub-contractor not by Nortown.
In conclusion, I have no hesitation in recommending Nortown for paving work. However, I cannot recommend them for concrete work.
- Approximate cost of services:
- $10.00
- Company Response
I have contacted the client and we Nortown Paving will deal with the issues accordingly