NewRidge Refinishing Group Inc.

Floor Laying & Refinishing
Toronto ON L4J 7L2
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HomeStars
Floor Laying & Refinishing
NewRidge Refinishing Group Inc.
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97%

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Reviews by rating (past 12 months)

Reviews for NewRidge Refinishing Group Inc.

Average customer rating:
9.8 10 (449 reviews)

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Margaret from Toronto
Margaret from Toronto
1 review Toronto, ON
10/10

Hardwood Floor Refinishing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The four rooms we wanted refinished look fabulous--a lovely warm, natural finish. Matt went the extra mile to fix an imperfection in the final coat, so that the floors now look fabulous. Words of summation: quick response, dependable, true to their word, attention to quality.

Approximate cost of services:
$1,300.00
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Company Response

Thanks Margaret! It was a pleasure working with you as well.

Christine from Toronto
Christine from Toronto
1 review Toronto, ON
10/10

Hardwood Floor Refinishing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We were very pleased with the work completed by NewRidge Refinishing. I had a relatively small room with old hardwood. I was having trouble finding a company to take on the refinishing project at a reasonable price. I contacted NewRidge Refinishing and Scott was very quick to get back to me, having a quote to me within hours. Gabor completed the work quickly and efficiently, and the floor looks spectacular! Thanks to NewRidge, we have beautifully finished hardwood in record time! I will definitely recommend NewRidge to friends and family. Thank you very, very much.

Approximate cost of services:
$600.00
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Company Response

Thanks Christine! Gabor and I are happy that we were able to get everything done for you by your deadline.

S Addison from Milton
S Addison from Milton
1 review Milton, ON
10/10

Kitchen floor was refinished

I could not have asked for more! Scott answered all my emails right away and was a pleasure to deal with. He arranged for a quote quickly and sent updates and paperwork right away. Matt, who did the refinishibg work, was professional, punctual and accommodated my quick turnaround request. Matt's work was outstanding and my kitchen floor looks incredible! I would recommend NewRidge to anyone and everyone. Pricing was inline with other quotes. The only request would be for a business phone number that went through to someone live vs just an answering machine.

Approximate cost of services:
$750.00
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Company Response

Thanks for your kind remarks and criticism. I would like to inform everyone we now have a customer service representative Monday to Friday from 10am-2pm that will be responding to inbound phone calls.

Angelo from Etobicoke
Angelo from Etobicoke
1 review Etobicoke, ON
10/10

Hardwood Floor Refinishing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

NewRidge refinished the hardwood flooring in my family room. I have recently renewed the fireplace leaving a bare area around the mantle. NewRidge filled in the space with new hardwood, completely stripped all the old surface and made it all look like new. Service was prompt, professional, and clean. I would definitely use them again.

Approximate cost of services:
$800.00
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Company Response

Thanks Angelo for the review. For some reason this review was a long process before getting approved by homestar's and we appreciate your patience. It was a pleasure doing business with you!

Marc Luc from Hamilton
Marc Luc from Hamilton
1 review Hamilton, ON
10/10

Hardwood Floor Installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Initially, we contacted NewRidge Refinishing about the possibility of refinishing the old hardwood floors that we found below the carpet in our home. Matt from NewRidge Refinishing came in to take a look at the floors and advised us that due to the condition of the floors and the type of wood (he suspected they were birch), it wasn't worth refinishing them. Actually, Matt was honest enough to tell us that they can be refinished but that we probably wouldn't be happy with the results. He recommended we lay down new flooring, which we did. We purchased a Dubeau Maple hardwood ourselves and had Matt install it. At first, we were a little concerned about how it would turn out since we purchased the flooring "on sale". We knew that it wasn't a high end wood but nevertheless it was still decent wood. Matt did an excellent job installing the hardwood. His attention to detail was most obvious and he worked with us in determining which directions we wanted the floors to run in each room, the transitions, bull noses for the stairs, etc. The floors looks fabulous! We have had many positive comments about how great the floors look, including from some of the contractors who are doing work in the house. We would highly recommend NewRidge Refinishing for hardwood floor installation. As a matter of fact, we plan on stripping the carpet in our living room and dining room some time in the next few years and we will surely be contacting NewRidge Refinishing to install new hardwood!

Approximate cost of services:
$2,000.00
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Company Response

Thanks Marc for your kind words. It was unfortunate that the floors could not be refinished but we are happy you have a brand new hardwood floor instead!

Allison from Toronto
Allison from Toronto
1 review Toronto, ON
10/10

Hardwood Floor & Stair Refinishing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

These days, good customer service is hard to find and exceptional customer service is almost non-existent. However, New Ridge Flooring exceeded all expectations for customer service and quality work. A rare combination!! From initial contact to the completion of the job, New Ridge attended promptly to our questions/concerns and offered expert advice. They were very flexible and willing to accommodate to our specific needs while remaining competitively priced and fair. They started on schedule and completed the job on-time as quoted. We couldn't have been more pleased with Matt's craftmanship and wouldn't hesitate to invite New Ridge back for future projects.

Approximate cost of services:
$1,150.00
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Company Response

thanks again for the review and choosing our services

Terry & Marilyn from Thornhill
Terry & Marilyn from Thornhill
3 reviews Thornhill, ON
10/10

Stair Case Refinishing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We were extremely pleased with all aspects of our recent two flight winding staircase high quality refinishing job. The work included stripping, sanding, staining, and polyurethane coats. Tremendous attention was paid to detail with excellent craftsmanship. The work was started at the pre-arranged time and completed in a timely manner. Matt was very courteous and eager to please in any way possible to have a satisfied customer. I would not hesitate to highly recommend NewRidge Refinishing for any required refinishing job.

Approximate cost of services:
$2,200.00
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Company Response

Thanks guys! Matt & I really appreciated working with you. Please let us know if we can help you with anything else.
Best Regards,
Scott

Thornhill in Thornhill
Thornhill in Thornhill
2 reviews THORNHILL, ON
10/10

Stair Case Refinishing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

NewRidge Refinishing was great to deal with. They showed up on time and took great care in their work. Neat and tidy and attention to detail was great. Didn't take any short cuts and stayed until the job was done. We are very please with how our staircase and handrails turned out. Definitely recommend NewRidge.

Approximate cost of services:
$0.00
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Company Response

Thanks Marla! It was a pleasure working with you and we are looking forward to working with you again on you hardwood installation project.
All the Best,
Scott

Victor from Hamilton
Victor from Hamilton
5 reviews Hamilton, ON
10/10

Hardwood Floor Refinishing

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We were very impressed with the work done on our floors. The paint and nails on and in the floor were removed and squeaks addressed. Matt showed up on time each day when he said he would and was meticulous in his detail to the repairs and floor finish.

Approximate cost of services:
$0.00
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Company Response

Thanks V. it was a pleasure doing business with you.

Lilianna from Oakville
Lilianna from Oakville
4 reviews Oakville, ON
10/10

Dining room/Living room

We are extremely happy with the job Gabor completed in our home. We had our living room and dining room sanded and stained to a darker colour...it looks fantastic, and I was surprised at how little dust there was during the process.
Very professional company, quick e-mail respones and showed up on time.

Approximate cost of services:
$1,800.00
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Company Response

thanks again for the review and choosing our services

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about NewRidge Refinishing Group Inc.

*** For a quicker response when sending a request email us directly at estimates@newridgerefinishing. com this will better ensure our receiving your request *** After growing up in a family owned Floor Refinishing business and seeing the pros and cons I wanted to do business differently, better. Because I became ...
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