We used Natural Choice to install our new central air system in 2014. Unfortunately our furnace died this year, we were so happy with their previous service that we called Natural Choice again to check the furnace.
I contacted the company online to request someone check out the furnace and James got back to me right away and said he could be at our home within the hour.
We decided that it was time to replace the old furnace as the cost of fixing it was pretty high for an old furnace which probably would not have much more life in it. James was not pushy in any way to pressure us into getting a new furnace rather than fixing the old one.
Our home was very cold, and the service call for the replacement would be two days later so James had 2 heaters delivered to our house right away to keep us comfortable while waiting for the new furance to be installed.
The installation was great, the guys were professional and knowledgeable and left no mess behind, you would never know they were even here.
James also threw in a new wifi thermostat to go with the furnace which is great, it can even be controlled from our phones when we are out of the house.
Nothing but good things to say about this company, and would definitely recommend them to anyone needing service!
- Approximate cost of services:
- $4,200.00
- Company Response
We take no heats very seriously. It's our pleasure to offer you the repair options and replacement without pressure so you can decide which is best for you. We keep heaters on hand for such emergencies as we never want to see someone be in the cold (punt intended :) ) .. Thank you for your loyalty !