My new furnace that was installed last year was giving us some intermittent problems. Especially on the cold days! I had to call the guys from Natural choice on Sunday. And in a few hours the technician came and fixed the issue. But then on the next day it started failing again. And it was a family day. But the technician arrived as well and again was trying to fix the issue. Before he left he made sure that the furnace was working and we were warm. But then again he had to be back the next day. He spent a few hours on the phone with the manufacturer techs. And finally the issue was resolved and it was very very difficult to figure out. But they did it. So first of all I must praise the dedication to their customers. Have never experienced anything like that in the past. Superb!! The next thing that I admire is their technical competence. I mean the issue that was wrong with my furnace was so difficult to find! But they have not left till they fixed it. So you can be sure that you will stay warm with natural choice. Saying it from my own experience:)
- Approximate cost of services:
- $300.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?