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I just wanted to acknowledge the extreme efficient service your company provided my mother.
On Friday November 29th one of the coldest days of the year so far and my moms furnace decides to "kick the bucket." So my mom 67, unsure of what to do or which company to call so she called me(trusty daughter lol) So I went up to her house to check things out(she had 2 portable heaters going in the house, candles burning and 2 sweaters on just to stay warm.)
She wasn't sure how old the furnace was but I knew it hadn't been replaced in many many years so I realized this may be the time to replace it. Now we are less then one month before Christmas and everyone is on a budget. I decided I would post something on Facebook and get some responses. A few friends recommended a range of people/companies but 2 good friends recommended your company- Natural Choice. Let me tell you, this company had someone out to my moms house on that Friday. They thoroughly checked out all working/non working parts checked it all out and gave us some options. In the end we decided to go with a new furnace. The following day they had a customer reschedule and so they called my mom right away and had a furnace put in the very next day first thing in the morning on a Saturday. I can not thank Natural Choice for "coming to the rescue" on such a cold day/night and being so efficient and open to giving us all options possible. They were very professional, caring and thorough with their inspection, diagnosis and realistic with options for my mom.
Thanks so much to your company and team of employees for such an efficient, courteous and job well done.
Greatly appreciated,
- Approximate cost of services:
- $3,700.00