Fixed two toilets and one pipe
The good things about Mr. Rooter: it's easy to set up an appointment with them, they come when they say they will, and they'll give you a free quote (no charge if you decide not to get the work done). We had two toilets that needed a tank rebuild (wonky flushing) and a leaky U-pipe to be replaced. They got it all done in about 90 minutes, and we were pleased with the quality of work. You'll also get an official invoice, and I was fairly confident that if we had issues later, the company would be responsive.
The only downside was the cost. We probably would've gotten a better deal with an independent plumber, but that was the original route we tried and the guy (recommended by a friend) flaked out on us three times before we resorted to Mr. Rooter.
- Approximate cost of services:
- $800.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello JK and thank you for sharing your positive experience with Mr Rooter! We are glad to hear that the process was easy going and we take great pride in responding in a timely fashion! We maintain our customer loyalty by providing that outstanding service and are glad you came to us and we were able to assist you! Thank you for choosing Mr Rooter and have a great day!