TECHNICIAN RUDE AND CONDESCENDING
Do not leave negative reviews but did respond to Mr Rooter's request for feedback and have heard nothing back though work was done June 5th.
Technician was condescending. I wanted to watch him work and whether he thought he was being funny, he commented about me wanting to join the trades several times. I answered several personal questions and when I indicated I was not comfortable answering more, he when I asked what he was doing said he was not comfortable answering. We did not speak the rest of the time and to be honest I did not know if the problem had been fixed until he showed bill on his ipad.
Will never use Mr. Rooter again.
- Approximate cost of services:
- $400.00
- Company Response
Hi Private User, we appreciate your feedback, and although it doesn't align with our customer experiences, we are having trouble finding your name in our database to look into this further. We take great pride in treating our customers with excellent service and continue to offer free, no-obligation quote during regular business hours. Please reach out to us should you wish to discuss your experience further. We look forward to hearing from you.