Mayday Drain Services

We had a problem with a sump overflow.Roy reccomended Paul MacDowall(P.T.A.Property Services) who came after his normal business hours and in expert fashion did a first class job of solving our problem,plus showing us how to keep it solved.Because Roy knew his limits and did'nt come over and con us,we ended up being satisfied.

I recommend hiring Mayday Drain for your drain service requirements. Roy was prompt and attentive to my call, and thorough and honest in his assessment of the problem with our sewer line. Roy advised that the problem was on city property and gave me the number to call to arrange for the city to do their own assessment. In the days that followed, I had difficulty communicating with the city as to the location of the blockage. Roy stepped in on my behalf, spoke to a supervisor and got the ball rolling on a city issued work order to get the blockages in the sewer line cleared. The city has since contracted the job and the lines are being replaced this week.

We will be hiring Roy again this fall to assist us with a drain system upgrade before we renovate our basement as we were totally satisfied with the service he provided!

We had a back-up in our sewer, and Roy came to see us. He was great. Not only was he very friendly, and knowledgeable, but he is very approachable and was willing to answer all of the questions I had. He sent his camera down to see what and where the problem was. He was quick, thorough, and did not leave one speck of dirt behind him. I hope to never have another sewer back-up, but if I do I hope Roy is back again to save the day. I will gladly refer him to anyone else who ends up in the similar sh*tty situation! Thanks Roy!

Our basement drain was overflowing every time we did a load of laundry. An independent drain service scoped the drainpipe under our basement floor and said it's the worst case of roots they'd seen in 10 years. We were going to have to rip up the floor and replace the whole pipe ($8000). We called [competitor] and [competitor] for a second opinion, but they wanted over $250 just to scope it again. Roy came in, scoped it, ripped out the roots with a snake, and cleaned the pipe (which was in fine condition). Roy is completely honest, and his prices are unbeatable!

Roy was efficient and got to the problem immediately and saved me a lot of future worries. His price is reasonaable and I found him to be very trustworthy and not creating more work than necessary. As he says " I don't automatically operate without looking at the alternatives first" I will recommend him to all my clients and friends.

I was very pleased with the price and the service received. We needed our drain/sewer scoped (with video) to put my mind at-ease before completing a landscaping project. I envisioned spending $10k+ outside, only to have to dig-up the landscaping for sewer problems!). Luckily, Mayday was able to come to our home and provide a comprehensive video-scope. The service was on-time, on-budget and delivered extremely professionally. Very good company to work with.

We'd been in our "new" 1928 house for about a week when there was a big snow melt and rainstorm and a large wet spot appeared on our finished basement carpet. I called Mayday to investigate and give me an opinion on our drainage situation. Roy came about a day after we talked and checked our drain with his camera (he tried both the main drain and the toilet, and although initially thwarted by some improper T-junctions managed to get a look after taking a different approach and doing some augering -- free of charge). He was able to determine that our problem was seepage by examining the various pipes heading into our drain, as well as inspecting our basement walls (drywall had been partly removed for another reason so he could see them). This really scared me because it was starting to look like a very expensive fix, i.e. an excavation from the outside...which in our case would have meant busting up a lot of asphalt on a mutual driveway and tearing down a brand new deck. Roy suggested we try an interior weeping tile system under the basement floor, which would set us back $2750 instead of $20K+. Within a few days his colleague Victor had a crew in our basement installing the system...which was done quickly and neatly...and about a week after that, we had another big melt and rainstorm, complete with flood warnings for the City of Toronto. I bought a pair of rubber boots and put all our books in big Rubbermaid containers, but our basement was dry as a bone. Our house turned out to be a lemon, but our basement appears to be okay now and at dramatically lower cost than it might have been.

Roy showed up on time to validate the recommended action put forward by the first service we had come in who said the solution lay in digging up the basement floor and replacing ALL the pipes to the tune of $5500.00.
Roy...snaked the pipes, ran a camera through, took out the roots and recommended a program of maintenance going forward...the cost $300. He even cleaned up masterfully before leaving.
BRILLIANT EXPERIENCE.

THANK YOU ROY

When I noticed water around my basement drain, I panicked. I contacted MayDay and was really impressed with Roy Gibson’s professionalism, reliability and honesty. Even though it was a really cold day, Roy showed up immediately. He did a thorough investigation of the situation and quickly informed me that my problem was not the drain but was a plumbing problem. Roy quickly contacted his friend Victor and in no time, my problem was fixed. I was so relieved because Roy and Victor did an excellent job. I highly recommend this team if you are looking for honesty, price and quality of service.

Drain Clogged Roy came and cleared whatever it was that was blocking the drain. He put a camera down and discovered that the pipe was damaged and will have to be replaced. He was very courteous and professional, and he also answered all the questions that I had. Highly recommended! This was our 3rd Time we used Mayday Drain services