Never again. This company and the owner, 'JC' should crawl back under the rock they slithered out of.
Zero levels of customer service, staff told me how much they dislike the company and how it is run.
I hired this company to do a move out cleaning- so I scheduled the cleaning to be done once I was MOVED OUT. The girls showed up 2hours early and told me they had been sent for that time. After a lengthy and rude call with the owner, JC, I went back to the girls who were actually cleaning and told them of my displeasure and they were quick to agree. I also agreed to a much less amount since the cleaning was not being done correctly. They stayed 2 hours after being booked for 2.5 and kitchen and dining rooms not touched. One of the maids was out the door at 3 because she had to get her children to their father. Seriously?!?!?! The cleaning was to BEGIN at 2:30. I wa still by JC that this was regular business practice. When I asked how could she think it was ok to clean a house where movers were still moving furniture, I was told "well- you're moving. People coming in and out is expected.". Really?! Moving a couch across a wet floor because your maids are 2 hours early? My nightmare didn't stop. She brought down the price, I paid the girls cash- ripped up visa information and sent them out. I held back some money as the job was not done.
The next job was her steam cleaner. I made a huge fuss that he was not to start until my movers were done and I was furious with the treatment I received. Steam cleaner showed up asking for money, cash up front and tacked on the money that I held back from the maids to his bill. I sent him packing and told him rhat maid day and this JC person will never get more of my money. My next email is to the BBB.
- Approximate cost of services:
- $185.00