I originally met with Mark to enquire about replacing six large windows in my living room and dining room. Mark was professional and straight forward and his pricing was very reasonable. As well as the six windows, there were arches above the windows that needed to be capped as well. Not only did they cap the arches but Luke custom made the coverings to replicate the design of the original arches. No one else I received quotes from were willing to do that! On the day of installation Luke and his team arrived when they said they would. They took care to cover my hardwood floors and when they were finished they cleaned up completely. They applied calking both outside and inside and covered all nail holes. The frames they used inside were pre-painted so the windows looked finished and although I will paint them I don't have to do so immediately. Luke and his team were courteous and friendly. As well as replacing the windows, they went out of their way to fix an area around my sliding door in the kitchen and to replace a pad in the front door. Thank-you guys. I would recommend you in a heartbeat! The windows look beautiful.