Leon's Furniture Superstore

Sold us sofa set with warranty that shoud be covered everything even accidental cut spill or whatever. Email them they send me other company to contact which i did and they told me its not covered under this package even do its best one.

The location in Mississauga just sucks right from sales to delivery.
They over promise under deliver and don't return phone calls.
One things said on the receipt another upon verbally communicated.
Delivery is another story, someone will send you an email, no email arrives when delivery is for the next day. Called the Mississauga location and was told wait you will get an e-mail. Finally was transferred to Delivery and was advised Brampton will call you just wait for the call or the e-mail will happen in the afternoon.

Never again going there ever again. The most unaccommodating store. The best solution they have is you can cancel your order if your not happy.

So far so good...I had a very good experience I was dealing with Joe nice man very helpful the table I wanted to purchase I saw at a different location and they still didn't have it in the flyer cause it was a very new item...He was nice enough to call the location where I saw it to fi d out what table I was talking about we got it all figured out and purchased it...told me to come back in a week cause their would be a sale so I can save some money on a scratch and save and had it deducted of my price so that was nice as well.. .

I’d like thank Syeda, she is a friendly, serious and responsible salesperson. I bought 4 mattresses from Leon's Mississauga store. She was very careful to make all preparations to make the mattresses arrive as scheduled. she always responded promptly, patiently ,and actively solved it when I asked questions to her. which made me feel warm and trusting. Her behavior also gave me more goodwill and trust in Leon‘a.

We bought a chest of drawers and were told it’s available for pick up from Brampton store, but while invoicing the sales person told us someone else bought it while he was invoicing. Then he mentioned it will be delivered August 21st from Burlington store. No call from delivery until I called them around 3pm. The sales person left a voicemail to me that delivery in the system showing August 25 but I have to double check, that was a confusing voicemail though. I called again but couldn’t reach him. No return call from him.
Disappointing customer service, bad experience.

It's both funny and tragic how these guys can deliver almost picked out of dumpyard quality furniture not just once but twice. We bought a coffee table from them and the time it got delivered, it had huge dents. I think their quality control hires people who are blind(mentally - not physically of course). We went to the store for replacement and guess what, the replacement table was equally crappy.
After this we had enough so we asked for a refund. The guys at their store even had the audacity to say they don't give refunds. Anyways we were not goIng to settle for a store credit so we got them to agree for a refund which we didn't receive for 10 days. After that when we called back to check what happened one of the staff members, her name is Madhia, took my credit card details and kept me on hold for 15 mins. I finally hung up and called back to check what happened when she said their system is not responding and she will call me back which never happened. I had to call her back twice before I got my refund. From beginning to end, it was a harrowing, torturous experience.

Long story short:
Bought a beautiful dining table with 6 chairs
- (asked during purchase not to assemble anything)
Delivery day:
- received a re-packaged box from the warehouse where one chair had a stain, one leg had a huge crack, one chair was already assembled, tool pouch had a wrench and LN key missing
Actions taken:
- called leons in mississauga and told them about the repackaged chairs we got so they said to check all the others and they'll place an order for new ones
- we double checked all so they seemed to be okay but one had a stain and one leg had a crack so ANYWAYS. Called them back and they got in touch with the warehouse...so the warehouse didn't even need the pics we took because it knew what they were giving us!
- let's just say that Leon's were making it sound like they were doing us a HUGE favour by giving us new chairs ...in 2 weeks time. We needed everything to be done in a week due to family events so this completely threw us off.
- they were very friendly in the beginning but started to get very disrespectful later on as I told them our concerns.
- guys...please take pictures of everything that is delivered to you
- also call them constantly to check up on the delivery as when I called them..I found out that they hadn't even placed an order because they forgot to. So that delayed it even further
-just yeah. I love the table it's gorgeous but I wish they had better customer service skills and I wish they'd be more organized

We dealt with Leons Furniture and found their selection was great, prices very reasonable, sales person excellent, and delivery very curtious and careful. I will deal with them again on my next furniture purchase.

The variety at the Leon's store is great, however considering the quality the prices are not very economical. The service was great and pleasant. The sales associate was very knowledgeable and guided us in the right direction.

I purchased two leather couches from Leons on January 31st as there was a great sale going on. I was really excited about my couches. Unfortunately, I was not able to get them right away because they were on back order, but that wasn't too much of a problem for me. It is now nearing the end of March and I still have no idea when the couches will be delivered. I have called Leons many times and they are unable to give me a date. When looking at my invoice, it states that the delivery date is December 31st. I really hope I don't have to wait a whole year to receive them!