Leaside Plumbing & Heating Limited

Plumbing
Toronto ON M4G 3V3
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Leaside Plumbing & Heating Limited
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Reviews for Leaside Plumbing & Heating Limited

Average customer rating:
9.5 10 (148 reviews)

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Amanda
Amanda
1 review Toronto, ON
0/10

Replacing clay pipes

I would stay far away from these guys. We were initially quoted $4k to replace clay pipes that were blocked. After digging one hole we were told the entire line is full of roots and needs replacing to the street. We were told 3 FULL days of work was needed and 2 more holes needed to be dug. It was explained that each hole was $4k and the estimate jumped to $12k! I am inexperienced and had no idea what the job entailed but after they made it sound like such a massive job and clearly we needed to flush our toilet we agreed. No more holes were dug and it was 2 half days of work! I believe they played off my inexperience and having no knowledge of to what this should have cost. After speaking to multiple people after the fact everyone said it should, have been a $4-$5 k job which initially was quoted. After asking for an itemized bill, one of the charges is $2,600 to fill the hole! I believe we were fully ripped off!

Approximate cost of services:
$12,000.00
1 of 1 people found this review helpful.
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Company Response

Amanda,

I'm sorry that you feel like you were taken advantage of, I can assure you that this is not what happened. As this is the first interaction you've had with us, I understand it may be difficult to build trust on first sight. Our main business growth comes from word of mouth referrals and years of trusting relationships as you can see from our reviews.

Just so you and anyone else reading this can understand the process, I would like to explain how these kind of jobs generally work. Every blocked drain call begins with a camera inspection where we locate the immediate problem, and the client is given a price for a "spot repair" to correct the blockage. Once the hole is dug and the entire drain line is now open and dry for inspection we perform another scope to look for any additional problems. In old drain systems it seems that there a 50 - 60% chance of multiple issues. The homeowner or representative is present and can see the roots or other issues on the screen for themselves. Next steps required and possible solutions are discussed with the homeowner which may include more excavation. At every stage of this process, we discuss pricing beforehand and only start work with the homeowners approval. We do not engage in high pressure sales tactics, however any work that is postponed would obviously become more costly once the crew, tools and equipment are no longer on the jobsite.

Most of our plumbing work is broken down as "time and materials" however, drain digs are unique and the industry as a whole only works on flat rate pricing. Based on our experience and feedback received from our customers, we are still very competitive in this market.

I hope this helps.

Jonathan Miljure

Private User
Private User
Private User reviews Toronto, ON
10/10

Leak under kitchen sink in middle of the night - water everywhere!

Found the kitchen floor covered in water when I got up in the night, around 4 am. Immediately googled emergency 24-hour plumbers, only to find that the five or six I tried did not in fact answer their phones. Because I grew up in Leaside, eventually decided to give Leaside Plumbing a try... success! The owner himself answered the phone, and committed to having someone at our house first thing during business hours - 9 am.

The plumber they sent, Keith, was great... he diagnosed the problem under the sink, and also fixed another problem with the water heater in the basement. We needed a new faucet, and he advised us to give him a call when we'd bought one, so he could arrange to come back and instal it. Fortunately we were able to get one within a couple of hours, and he came back toward the end of the day and installed it.

Can't recommend this company highly enough - from start to finish, and in the course of a few hours, they solved our problem as well as a potential future problem. Tom, the owner, was friendly and efficient (even though I'd awakened him in the middle of the night!), and Keith was knowledgeable, customer-oriented, and very pleasant to deal with.

Approximate cost of services:
$850.00
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Company Response

Thank you very much for this review. I'm happy to hear that this was such a positive experience for you. Please keep us in mind for any future repairs or upgrades.

Ranjit in Toronto
Ranjit in Toronto
0 reviews Toronto, ON
10/10

I'm good experience plumber.i will do the plumbing work to 17year old.

I'm have good experience for plumbing.i all do bathrooms fitting. Toilet fitting, wc,ran pipes. Ppr,pvc,copper,upvc all pipes fittings.if need I send you my email. I'm also excavator opreter. Also I'm elctretion

Approximate cost of services:
$50.00
1 of 1 people found this review helpful.
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Kevintlis
Kevintlis
4 reviews Toronto, ON
10/10

Annual maintenance of boiler heating system

Contracted Leaside plumbing to perform an annual service on my boiler system. The technician arrived on time and carried out his work with professionalism and integrity. I look forward to another warm and trouble-free winter and will use their services again.

Approximate cost of services:
$325.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Fixing A Gas Line

We discovered that the company who installed our gas furnace used an incorrect type of gas piping. Fortunately, it was not immediately dangerous, but it needed to be fixed quickly. We called around to several gas fitters, and found Leaside to be competitively priced and they could be over within 48 hours. The service person arrived on time, explained what needed to be done, did a clean job and was polite and pleasant. It was an excellent experience.

Approximate cost of services:
$450.00
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rick.mays in Toronto
rick.mays in Toronto
5 reviews Toronto, ON
10/10

Great Job

We had a laundry tub replaced by Rick of Leaside Plumbing. He did a complete, professional job in a reasonable amount of time. Cost was very reasonable. He took the time to explain everything and offered many helpful hints re: other areas of the house. Answered every question. Such a nice gentleman to work with. Will recommend him to all our neighbours and friends. 10/10.

Approximate cost of services:
$2,000.00
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Company Response

Thank you very much for this review. I hope we can assist you again with any future plumbing needs.

Mark from Toronto
Mark from Toronto
6 reviews Toronto, ON
10/10

Leaking of basement stop valve emergency

When I had to briefly turn off our house water supply to check for a faulty shower faucet, upon turning the stop valve on again it started substantially leaking. Within half an hour of speaking with Tom at Leaside, he sent Rick Phillips who immediately assessed the situation, arranged for the city to close off our water service in order to make repairs and gave us a lot of additional advice on preventative maintenance on other plumbing issues in the house that we needed to look after. Extremely thorough, excellent communication, an old school professional in the best sense worth his weight in gold.

Approximate cost of services:
$750.00
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Company Response

Thank you Mark. I'm glad Rick was able to help you out so quickly.

MT
MT
4 reviews Toronto, ON
10/10

Service call - Barbecue, plumbing and bathroom issues

Jonathan was excellent at performing the installation of a barbeque and looking at other plumbing issues in our home. He was very professional and responsive. Highly recommend.

Jonathan repaired the following bathroom issues - leaky faucet and running water in the toilet. He did the repairs quickly and effectively. He also reduced the cost of the repairs by informing us that the parts regarding the leaky faucet were covered under warranty. Professional and honest - highly recommend.

Approximate cost of services:
$300.00
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Company Response

Thank you for this kind review! I'm very happy we could help you out.

Max, Leaside
Max, Leaside
2 reviews Toronto, ON
10/10

Leak

Kyle was great. He knew his stuff. He was very personable and efficient. We are loyal customers of Leaside Plumbing and enjoyed getting their usual excellent service.

Approximate cost of services:
$200.00
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Company Response

Thank you very much for this review Max. I'm glad we were able to help you out.
Jonathan

Private User
Private User
Private User reviews Toronto, ON
10/10

Wash Machine Plumbing Fix

They fit us in right away and the technician was super friendly, fast and clearly an expert. He even helped us out with another fix he noticed which was so great!

Approximate cost of services:
$600.00
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Company Response

Thank you! It was very nice to meet you. I hope we can assist you again in the future.
Jonathan

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Leaside Plumbing & Heating Limited

Leaside Plumbing & Heating has been serving Toronto neighbourhoods for generations. We specialize in emergencies, repairs and alterations to your home’s plumbing and heating systems.300px-Yellowstar

Our experienced staff offers fast, dependable service that you can rely on. Every member of our staff has years of training and experience working on homes just like yours. From dripping faucets to floods or backed up drains, from running toilets to new fixtures, from annual boiler maintenance to no heat emergencies to new boilers, don’t worry, we can help.

At Leaside Plumbing & Heating we want to provide you with the kind of quality service and value which will ensure that you call us again in the future or recommend us to your friends and family.

Browse our website for more information about us.

CATEGORIES
Plumbing
PRODUCTS
Plumbing Fixtures and Faucets, Piping from copper to pex, Boilers, Circulating pumps, Garberators, Etc.
SERVICES
Emergency Repairs
WEBSITE
https://www.leasideplumbing.ca
YEAR ESTABLISHED
0
NUMBER OF EMPLOYEES
0
RETURN POLICY
Full one year warranty on all Material and Workmanship. Excluding drain snaking, and washers.
LICENSES
Plumbing, Masters, Gas Fitter 1, Backflow Prevention certificate
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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