LawnSavers Plant Health Care Inc

Sharon Rutherford from Pickering, Ont
Over the years we have used a number of different lawn care companies, but in 2010 when looking for company to install an irrigation system we were lucky enough to have found LawnSavers. Kyle came out to give us a quote and after talking to him and learning more about his company; we got him to quote on both installing an irrigation system and a full lawn care package.

Although Kyle did not have the lowest quote, he did have a more comprehensive lawn care package, as well as a top notch irrigation system. So we went with LawnSavers and have been their customer ever since.

Last year was one of the worst summers for high temperatures and very little rain. So even with our irrigation system running, we did have some issues with our back lawn. But a call to the LawnSaver team got us a quick response and the issue was resolved in no time. The problem was partly do to the fact that I had reprogrammed the irrigation system myself, and the back lawn was not getting watered for a long enough period of time. I now leave the system to the people that know what they’re doing.

We highly recommend LawnSavers for all your lawn care needs. They are knowledgeable and pleasant to deal with. If you want to have the best looking lawn in your neighbourhood, go with the dedicated folks at LawnSavers. You won’t be disappointed.

Fast, friendly service. Services received were services I paid for. No up selling, quick response when weed spray was asked for. The season isn't over yet, already see pleasant results.

Lawn was damaged last year. Probably by Cinch Bugs.
LawnSavers recommended their Protector package combined with top dressing and power seeding, and provided instructions for preparation and watering. Lawn is magnificently restored and on par with the neighborhood in less than 8 weeks.

What I like best about LawnSavers is that they take the time to look at my photos, and provide comments and advise on lawncare and weed control.

It is perhaps too early for me to leave an accurate star rating for now as I have just been working with LawnSavers for a bit over a month.
I am writing this review as an in-progress report of work done to date. But I can say Stephanie Eusler's customer service is second to none! She answers all my emails and took appropriate actions to make sure I receive the best work possible from LawnSavers.
Via email, their friendly staff would handhold me how and when I should perform duty on my side like watering and overseeding.

The company is honest from the start and did not pressure me to
commit. They did not use tactics like "the early bird special would expire tomorrow!". They gave me ample time to think about it. For some extra work they agreed to do, they were happy to put it in writing for me. I have a really good feeling this is the company I can trust.

My overall star rating 4 out of 5 (or 8 out of 10) is based on:
Customer Service: 5 out of 5 (or 10 out of 10)
Actual Work or Results: 3.5 out of 5 (or 7 out of 10)
Note: not that the work is of low quality but because I can't
give an assessment so early in the season.

I will give more updates (probably in a followup review) as it unfolds. So far aeration was done well and weed killing seems to be working and hope it lasts! To be fair, I have to mention that my lawn started full of weed from the start and I have tried to save it myself for a couple of years in vain! So hopefully Lawnsavers will live up to her name :)

July 8, 2013 updates:

After the weed spray, Neil from Lawn Savers called me proactively to see how the lawn had progressed. While I was still waiting to see the results, Neil had already scheduled another spray for me as the weed in my lawn was bad to start with. Very good customer service indeed.

So far after 2 sprays, Dandelion has reduced by 50% in the front lawn and by 70% in the backyard. (The higher the % number, the less the weed)

Though I have noticed that the front lawn also has some problem with Burclover and the backyard problems with both Burclover and Oxalis. I have to be fair and say that my lawn is a very bad lawn to start with and this is the first year I am trying to save it.

Revised rating:
My overall star rating 4 out of 5 (or 8 out of 10) is based on:
Customer Service: 5 out of 5 (or 10 out of 10)
Actual Work 4.0 out of 5 (or 8 out of 10)
Actual Results 3.7 out of 5 (or 7.4 out of 10)

Although the results is 3.7/5 right now, I have to be fair to LawnSavers. Their customer service is the best I have known of and they seem very concerned about the success of my Lawn. At the same time I feel that they have tried their best to work on my lawn and gave me lots of hand holdings as what I should do on my side to further improve the results. Thanks LawnSavers! Easy things like mowing to 3 inches everything 5-7 days and watering frequently with deep watering once a week. Also I can do over-seeding myself to saving money.
I still have 4 more service visits for the season to combat the weeds, so I am hopeful I will see much better results.

July 18, 2013 updates:

The Result is much clear now! We are excited!
After the third weed spray, Dandelion in both the front and back yard has almost gone and even my wife has told me our lawn hasn't looked that good for years after the city banned the chemical. Burclover and Oxalis are still present in both lawns, however.

Revised rating:
My overall star rating 4.25 out of 5 (or 8.5 out of 10) is based on:
Customer Service: 5 out of 5 (or 10 out of 10)
Actual Work 4.25 out of 5 (or 8.5 out of 10)
Actual Results 4 out of 5 (or 8 out of 10)

Note the Homestars rating system doesn't have the granularity for me to give a 8.5 rating so I left
it at 8, as I am a hard marker LOL!

Sept 13, 2013 updates:

Dandelion population has definitely been controlled though burclover, clover and oxalis remained intact and they need hand removal. I guess that is the nature of the organic weed spray. The lawn is thickening and we haven't seen this for at least 5-6 years now, thanks to Lawnsavers' tips on overseeding and watering. Now the lawn looks almost as new except for a small population of the fore-mentioned weeds. We r vy glad nevertheless. I must stress that Lawnsavers' commitments has been strong and consistent. A few weeks ago when they came for the weed spray and it wasn't effective because of rain or maybe other reasons. Just a quick call to them resolved the problem. They gladly came over and sprayed it again without charge. After that, the Dandelion did dry up and died. There is no question on Lawnsavers' customer service, care and honesty. I know they have done the best they can given the technology and government regulation limits. I highly recommend them as a company.

Revised rating:
My overall star rating 4.5 out of 5 (or 9 out of 10) is based on:
Customer Service: 5 out of 5 (or 10 out of 10)
Actual Work 4.5 out of 5 (or 9 out of 10)
Actual Results 4 out of 5 (or 8 out of 10)

I have been a client of LawnSavers for 10 years. Throughout that time they have delivered a team based client centric highly professional service.

Both their inside and field staff have one objective - to get the job done - professionally.

It is a privilege working with them.

Dan Zwicker
Toronto.

My lawn was in rough shape and in only a year they worked wonders! Grass is much greener and the weeds are much reduced. They have very good customer service and always leave notes about the service they performed. I would highly recommend them.

I have been a customer for about 20 years. Service has always been prompt and professional. I like the fact that the company has kept up with changes in the industry, i.e. ecologically friendly fertilizers and weed control. I have the best lawn on my street!

This spring I turned on my inground sprinkler system and 1 of the 3 zones was not working. I acquired quotes from multiple companies and LawnSavers was by far the most cost copmetitive. Where other companies were going to charge me ~$60 to just drive out to my property then $60/hr + materials...LawnSavers suggested I just purchase their opensing service for $~69 and I will not be charged travel. During the opening service, the tech would investigate why zone 1 on my property was not working. George.F was the tech assigned to our work order. Initially, George suspected the valve box needed to be replaced (which would have cost > $300 in material and labour). However, George performed a thorough root cause analysis and deetermined it was just a faulty wire connection. George's due diligence not only saved me a considerable amount of money, he fixed my system and LawnSavers won a new customer. I would highly recommend these guys. They are customer satisfaction focused and professional in their approach.

I have been with Lawn Savers for 1 year now, and what else can I say but WOW!
After 1 year of service my lawn has shown a huge improvement. Not only has Lawn Savers treatments been successful, but they’ve taught me everything I need to do to get the results I wanted. See the before and after pictures, from May 2012 to May 2013. I couldn’t be happier. I had given up on lawn care companies using many in the past with no success. Lawn savers technicians leave notes after every visit, and I’m very happy I followed them. I used to have one of the worst lawns in my street, a year later I’m a proud owner of a beautiful lawn. Thank you Lawn Savers.

The service provided by LawnSavers has revitalized my lawn! There is always a phone call to let me know that the technician is coming and a follow-up written report is provided immediately after the visit. The folks that come to service the lawn and those I've spoken to on the phone are friendly, professional and responsive. They inform me of my lawn care needs but do not make aggressive sales pitches. I am very pleased with LawnSavers!