An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
KD Plus was the first place we looked at when starting our research for our kitchen renovation. Kelly made a great first impression and after visiting several other designers only made me feel more confident that going with Kelly at KDP was the right decision. Having a design background, I had very strong views on the overall feel for the kitchen I wanted as well as very particular about all the details. Her initial presentation clearly showed that she understood my vision and had listened and incorporated all my wishes in a design that best suited the space and our budget. Kelly’s enthusiasm and confidence made me trust Kelly with all aspects of the design plan. On a number of occasions, when I was uncertain with an aspect of the design or unable to make a decision, I was able to rely on Kelly to lead me in the right direction to help me make a decision that I would be happy with.
From the execution perspective, the team was professional, prompt and efficient. What impressed me most was the willingness of all the trades involved to return on numerous occasions to ensure that everything was done to our satisfaction. A special thanks to Joe for coordinating everything, it was seamless and I was kept well informed of what was going on. With a small child, I was very concerned about the time line, but all went as planned and our kitchen was done on time.
My only possible complaint would be with respect to our choice to use our own general contractor for certain aspects of the job. We were warned at KD Plus that this can result in logistical difficulties. A close family friend is a highly qualified general contractor and we had him review the contract with us. Overall, he thought the contract was very reasonable – but he saw a few areas where he thought we’d be able to have the work performed at a lower cost. Accordingly, we used his contacts for these services and our observation was that KDP wasn’t as forthcoming with information and perhaps as helpful as they could have been or would have been with their own team. If we were to do it again, we wouldn’t have minded paying a bit extra for a hassle-free construction period – using KDP for the entire project makes sense.
Every morning I walk into our kitchen and think about how much I love it. There isn’t one thing that I would change. Thanks Kelly and KD Plus for my dream kitchen!
- Approximate cost of services:
- $40,000.00