The most despicable service and attitude of staff one can ever imagine. We ordered Appalachian Prestige maple floors which their salesman claimed he can deliver. His calim was false, of course, like his story about being in business for 40 years and how superior their product is and how much he knows about floors. In short,a big fat BS. This store is not an authorized dealer for Appalachian products. The boxes delivered had a plain white label, the one you can print from any computer or a little label printer. Underneath that label were clearly visible traces of another label. The wood in the boxes was of an unspecified manufacturer and of inferior quality. Our request for deposit credit remains in limbo, even though company claimed it was processed a week ago. The salesman never called back to apologize or resolve the issue. His cowardly avoidance speaks for itself. His brother and another salesman are of the same caliber-people with sub-standard professional ethics and questionable moral hygiene, just like the product they endorse. No wonder BBB has the lowest rating of "F" for this company.
- Approximate cost of services:
- $3,000.00