We were given a reasonable quote for the repair of our leaky roof, they were very friendly and explained the issue and the repair. We were in a bit of a rush as I was due to give birth a month later. After numerous phone calls to set a date for the job to be done, apparently not a big priority as it was not a big job. We finally booked the day and we were bringing in a large crane (no charge to us as we knew someone from crane company) as they stated that was tho only way they could do the job as our neighbours would not give them access to their roof. The day before the repair they wanted us to cancel the crane as their employee who had the certification to be on the crane was on holiday, They then raised the price over $1200.00...still the day before the scheduled repair. We were left in such a predicament as the leak in our roof would directly affect the new baby's room. We had to go ahead with the repair as we had no choice at that point as I was in no condition to start this month long process again. Yes the job was done and probably well too as we never heard a drip again, but we were completely taken advantage of. When requested a receipt stating why the raise in price in written detail, we never heard back from them.
- Approximate cost of services:
- $1,600.00