Juffs Roofing Ltd

I decided to go with Juffs because they seemed the most professional and knowledgable. The roof replacement overall went well. The workers were considerate and professional. I can't say everything went perfectly smooth, but the roof design not a conventional, which maked the whole project a bit more complicated it normally is. All issues that had arisen have been resolved fairly quickly. We also replaced all eaves, facia, and soffit, and added extra insulation in the attic.

Shay Barat and the entire installation team did an excellent job. The proposal was thorough and contained useful recommendations which were followed. The quality of the workmanship was excellent and creative in addressing our needs. The team worked well with our general contractor and the result has been many compliments from friends and neighbors. Only slight mishap was the slight underestimate of materials needed. This resulted in a supplemental additional order and a second visit to complete the installation. Not the lowest price but we believe the best quality and value.

We recently had our roofing replaced with new shingles and decking. Although I had already researched about roofing materials, Shay, the sales person was very good at explaining the different products and warranties.
The crew worked through some extremely hot days removing the old shingles and roof decking, but were always friendly and polite. We also had 2 bath room exhaust fans install at the same time.
Any questions raised were quickly answered and the finished roof looks great.

We had received 4 quotes for our roofing job and although Juffs was not the cheapest it was close to 2 others so we knew they were quoting accurately for what they were proposing. What I found most impressive about this company was that they were true to their word. If they said they were going to show up at a certain time...they did. If they were going to be late...they called to let me know. I have dealt with so many service people that show up 3o mins late and don't apologize. My time is worth something too! I found the company ran like a well oiled machine. Every step of the process was handled professionally.
Met with Steve to go over all the details of the quote. My husband and I are no experts when it comes to roofing but Steve was able to explain in laymans terms exactly what the job required. We had some options as to whether or not we wanted to go with a more expensive alternative but there was no pressure to do so . Bob, Shane and the rest of the 6 man crew arrived on time, worked diligently for 2 1/2 days and cleaned up very well. The job looks great and I feel secure with our decision to hire this company. I would recommend them to anyone.

Great job on my roof. Bob, Shane and company were very knowledgeable, answered all my questions and did a great job on the install. Had some plywood buckling, but they managed to get it looking flat. Flashing is nice and clean. Tarped my deck and surrounding area just as promised

Got quotes from at least 5 companies in the area. They were not the cheapest, but I felt that their quality of work would be second to none, and I think I was right with my choice

After my first meeting with Neil, I knew this was going to be the right choice of roofer. He did a thorough inspection of my existing roof including a visit to the attic. When he returned with the quote, he spent nearly 2 hours with me going through what was needed. The most important feature was my lack of ventilation, which other roofers were going to address by installing more box vents. My house has no soffits, so there is inadequate fresh air entering the attic space. Neil pointed out that most shingle manufacturers won't honor their full warranty unless the roof is properly ventilated. No other roofer mentioned this to me.
I was told to expect work to start in three weeks. Four days later I received a call asking if they could start the following Monday! Shane and his crew showed up as arranged, dodged some tricky weather and did an amazing job. They spent a little extra time and materials to install the edge venting system so it's invisible from street level, at NO extra cost to me!
In all honesty, with the guarantee I now have, which is transferable if I sell the house, my house value has increased. It's like getting a free roof.
Thanks guys.

Excellent company to deal with. They came in when they said they would come in, did what they said they would do and had the job done a soon as possible given the weather. Clean up was perfect. Shane broke his ankle and still showed up every day. They even came in at 10:30 at night to lay a tarp down when a rotten section of the roof started leaking during a torrential rain (no fault of thier own, it leaked already but the roof work must have disturbed it).

Without a doubt, my dealings with Juffs Roofing was the best experience that I have ever had with a contractor working on my house. In particular, Shane was exceptional. From star to finish, everyone at Juffs was knowledgeable, professional and courteous. Juffs told me what they were going to do, they did what they said they would do, and they did it when they said they would do it. Last winter, I had major problems with ice dams and leaks. I selected Juffs for their insulation and roofing expertise. The 60 some odd pot lights on the second floor of my house were causing havoc in the attic. The pot lights were already IC rated, so Shane and his crew meticulously added vapour barriers and spot foamed each potlight before doing the blown insulation. The also did all the insulation work from the roof and did not have to step foot inside my house. As a result of the improved insulation, I was able to set the thermostat 3 degrees lower that what was required last winter. In addition, it was very noticeable that all the rooms on the second floor of the house were at a consistent temperature, even the room that is above the garage. Shane, Steve and Bob also recommended that I spray foam insulate the flat portion of the roof in the front of my house and it worked like a charm. Due to previous renovations, my roof has sloped portions, flat portions and mansard portions. Do to the odd shapes, Steve suggested that the crew partition the attic into 3, such that each area had its own intake and exhaust. While Juffs was doing the work during the summer, when I was on the roof, I noticed that the heat was just pouring out of the exhaust vents. It was a good indication that the attic was very ventilated at that point. Now, at the tail end of this winter, I notice that I am one of the few people who still has a blanket of snow on the roof. Again, an indication that my attic is well insulated and well ventilated. Shane and his crew also did a great job on the roof itself. As mentioned, my roof is quite complex, it is not exactly small and despite the wet wet weather last spring, Juffs was able to complete the roof in just over a week. Each night, they ensured that the unfinished roof was watertight and not a drop came into the house during the rainstorms that we experienced in the spring. Since Juffs finished the work, I have had not any issues whatsoever with water leaks. During the whole process, the crew constantly invited me to join them up on the roof to observe and to inform me of what they were doing. It was a tremendous learning experience for me. I am also very impressed with after work follow up. Any questions that I have are answered by Steve within an hour or two. Well done!

I spoke with quite a few companies in Toronto and I decided that I wanted to find someone if possible who would give me a high quality product and a string warranty. As a single parent family cost was a key factor and a roof is not cheap. I liked the salesman and felt he provided me with good advice (there's a lot to learn about when it comes to roofing). There were some communication problems about when work was to be done and timely response to my phone calls. However, when the saleman and owner (?) did contact me they explained that circumstances had led to the delay in getting back to me and from then on they listened to my concerns, educated me where I had perhaps some unrealistic expectations and agreed with some suggestions I had re process improvement. Part of my lawn had been flattened and they agreed to rectify this too. In the end I was pleased at the effort they made to make sure I was happy.

We have had Juffs Roofing do work for us twice over the last 13 years and have been really pleased both times. They are knowledgeable, have a great way of treating their customers, they care, they follow-up and they deliver what they promise.

Our most recent experience goes like this: We had noticed some ice build-up at the side of our House last Winter, so I decided to give Steve a call to see what he thought might be the problem. While there, I also asked him to look at the many icicles and build-up we had at the back. Thanks to Steve, we learned that is was the many pot lights we had recently installed on the second floor that were the culprit. The House interior was in great condition, so it was not a time I wanted to face having insulation work done - however no choice. Steve assured me Juffs would do their best to not do any damage to our interior.

The day before the work began, I spoke to Shane who was going to be the lead and he was also great at assuring me they would be really careful and everything would be okay. Well, it was not only okay it was fantastic. After they finished you could hardly tell they were there. Access to the roof was through my Bedroom and there wasn't any damage even in this very tight work area. Thank you Shane and Julian. They also gave me a proper vent for my
Bathroom fan as a bonus!!

Then Julian came back the next day to work on the eaves so no water would drain to the basement (the new by-law) and give me leave filters for the eaves. Julian and John had a long day getting all the materials together and getting everything done. It was getting darker a bit earlier so there were a few things still left to do. Julian promised he would finish everything the next day and he did.

Thanks to you all - Steve, Shane, Julian, John, Bob and the blown insulation team!!

Nancy and Anita