Jia Jia Moving

Moving & Storage
Markham ON L3R
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89%

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Reviews for Jia Jia Moving

Average customer rating:
8.9 10 (174 reviews)

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Miaa from Toronto
Miaa from Toronto
1 review Toronto, ON
10/10

Residential

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

3 factors that went into my decision to hire Jia Jia Moving:
1.reliable company 2.professional movers 3.reasonable price
I have used JIaJia recently and I had a pretty good experience.
The movers are professional, efficient and fast. There is no wasting of time.
I definitely will see you guys in the future when I move again

Approximate cost of services:
$360.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for your review Miaa~ All the very best from Karen & Jia Jia moving team.

Margaret from Toronto
Margaret from Toronto
1 review Toronto, ON
10/10

Residential

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

3 factors that went into my decision to hire Jia Jia Moving:
1.professional
2.fast movers
3.experienced
I have used JIaJia twice and both experiences have been the same. The movers are professional, efficient and fast. There is no wasting of time.

Approximate cost of services:
$360.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for your review Margaret~ All the very best from Karen & Jia Jia moving team.

Rhena from ??????????
Rhena from ??????????
1 review Markham, ON
10/10

Residential

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The very first time I moved was horrible I had bad movers that showed up really late and took them hours to finish a simple 1 room move, to make matters worse they charged me way more then what was agreed upon. The next time I moved a friend recommended Jia Jia and I am so glad that she did. So of course when I had to move again I called Jia Jia. Your movers are on time, quick and helpful. I know exactly how much I will be charged and I'm not overcharged. I can trust Jia Jia with any moves that may happen in the future.

In short, there are too many factors that went into my decision to hire Jia Jia for my move. The one main one though for anyone to consider Jia Jia is that they can be "trusted" with your move with no worries.
To all of the Jia Jia employees, thank you very very much. A move can be very stressful and it's such a relief that Jia Jia can be depended upon during that time.

Approximate cost of services:
$250.00
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Company Response

Thank you very much for your review Rhena~ All the very best from Karen & Jia Jia moving team.

Tim from Old Toronto
Tim from Old Toronto
2 reviews Richmond Hill, ON
10/10

Residential

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had the best experience with my two movers we had. My mom's friends were so impressed that they wanted to have them move specific things in the future. I don't recall their names but they were very Professional, Friendly, Hard Working and had the CAN DO attitude needed to run a business.

Approximate cost of services:
$400.00
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Company Response

Thank you very much for your review Tim~ All the very best from Karen & Jia Jia moving team.

Francis from Toronto
Francis from Toronto
1 review Markham, ON
10/10

Residential

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

3 factors that went into my decision to hire Jia Jia Moving
1.My Realtor recommend
2.Said you are carefull
3.Many people tried before and 100% satisfaction rate
Moving service is what is important. You did a good job and will recommend you..

Approximate cost of services:
$350.00
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Company Response

Thank you very much for your review Francis~ All the very best from Karen & Jia Jia moving team.

Sara from North York
Sara from North York
2 reviews Markham, ON
5/10

Condo to condo (Markham to North York)

I used this company late last summer (Aug 1) to move from a condo in Markham to a condo in North York. My feelings are a bit mixed on the experience I had. It wasn't horrible but it wasn't great either. The front desk was great at booking my move. The two guys showed up a bit early on move day, elevators were not ready yet but that is not their fault. The guys were pleasant and to their credit, they did move boxes quickly (each load piled up very high) but at the same time they were also a bit rough on some of my furniture. A week after my move, I discovered one corner of my solid wood Urban Barn coffee table and one corner on the matching tv bench were cracked. The guys also took quite a long rest break in the afternoon (over half an hour). Moving my flat screen TV was also charged an extra fee. At the end of the move, the guy invoiced me and I paid with cash and gave them a decent cash tip too. About an hour later, the guy calls me back and told me he made an error and short charged me for one hour! He wanted me to return to the drop-off location to pay the extra hour. I told him I was already back in Markham because that is where I have to be to return the keys to my landlord. He agreed to come to Markham but it was a huge hassle and annoying since I was already extremely pressed for time. They took a very long break and I gave them a good tip and calculations were a mistake on their part. Overall, it was just a lukewarm experience for me.

Approximate cost of services:
$700.00
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Company Response

Dear Sara, thank you for taking the time to write this review. I'm sorry to hear your experience. I will definitively look into this move and submit your review to our management for on-going service improvements. We have customer care and claim department to handle all moving related damages within 7 days post-move. Please definitively give us a chance to take care of our mistakes. Hopefully we will have the opportunity to earn 10 stars from you in the future. Thank you again for your constructive review. ~ Mary, Karen, Crystal, Teresa and the Jia Jia Team.

Maggie from Thornhill
Maggie from Thornhill
1 review Markham, ON
10/10

Residential

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

3 factors that went into my decision to hire Jia Jia Moving: 1.Good recommendation from neighbour. 2 Location 3 Price
I was extremely satisfied with my movers. They were hard working, careful, polite and fast. I'll definitely tell all my friends and family about jia jia moving. Thank you!

Approximate cost of services:
$600.00
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Company Response

Thank you very much for your review Maggie~ All the very best from Karen & Jia Jia moving team.

Rebecca K in Markham
Rebecca K in Markham
1 review Markham, ON
10/10

Residential

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

3 factors that went into my decision to hire Jia Jia Moving: 1.The speed 2.The service and 3.Fair Price.
I had been using your service since 7 years ago, in the past 7 years, I had used your services 5 times. I am going to move again in 2015, therefore I would like to suggest if you can offer discount for repeated customers, like me.

Approximate cost of services:
$470.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for your review Rebecca~ All the very best from Karen & Jia Jia moving team.

Lorrie Shuman from North York
Lorrie Shuman from North York
4 reviews North York, ON
10/10

Residential

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

3 factors that went into my decision to hire Jia Jia Moving: 1.recommendation from my brother 2.rates 3.professional web site
I definitely will use Jia Jia again in the future and recommend your service to my friends.

Approximate cost of services:
$250.00
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Company Response

Thank you very much for your review Lorrie~ All the very best from Karen & Jia Jia moving team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Jia Jia Moving

Jia Jia International Moving Inc. is one of the largest moving companies in Toronto. We are the first and only Canadian Chinese member of CAM (Canadian Association of Movers). We have been serving customers in the Greater Toronto Area and across North America for 17 years. We are well known ...
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