J S HOME SERVICES

Plumbing
Newmarket ON L3Y 9E5
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Plumbing
J S HOME SERVICES
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81%

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Reviews for J S HOME SERVICES

Average customer rating:
7.7 10 (117 reviews)

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sharon benson from Aurora
sharon benson from Aurora
5 reviews Aurora, ON
10/10

Bathroom construction and bathroom reno

I hired J&S after receiving a quote from Mike, he wasn't the cheapest but during the consultation he recommended redoing some of the old pipes as they were almost 60 years old. He made suggestions that made sense. J&S started by adding a brand new bathroom in the basement.
Wow it turned out beautiful, then he started gutting the existing washroom by taking it down to the studs and building it up from there.
Once again he delivered what he had promised, we are so happy with the final results.
Mike delivered what he promised and within budget.
J&S also added a laundry tub to my basement which has come in very handy.

Approximate cost of services:
$16,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you for your positive review. We are happy to hear that you love your new bathroom, Mike takes great pride in offering our customers a full 360 approach to their concerns with suggestions and ideas that will save you time and money in the future. We are here to help you for any future needs you may have.

Vitaly from Newmarket
Vitaly from Newmarket
2 reviews Newmarket, ON
9/10

Plumbing

Our kitchen water was filled with rust or some other brown precipitate. J&S plumbing services have fixed our water system and put a filter on is so this wont happen again. I am very satisfied with the service and would recommend it to anyone who needs plumbing services.

Approximate cost of services:
$49.99
0 of 1 people found this review helpful.
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Company Response

Here at J&S Services we go to a lot of effort to help out our customers who suffer from poor water quality. Through a great line up of products we can offer our customers and fully trained technician's to install and service, we are so happy to hear you are satisfied with our service and look forward to servicing you in the future.

Deanna from Markham
Deanna from Markham
1 review Markham, ON
1/10

leak under sink

Way too expensive for job that was done. I needed it done immediately and so I just paid it. When you're stuck they soak you! Never again would I call this company! They fixed leak but it were wayyyyy too expensive for the simple job that it was. I got them from the internet and didn't go to a site like this where you can read the reviews. The bad reviews here are very accurate and similar to my experience.

Approximate cost of services:
$290.00
7 of 7 people found this review helpful.
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Company Response

We are sorry to hear you had an unpleasant experience with our customer. We take pride in being able to service customers in a timely manner when they are having no luck with others. All of our pricing is presented upfront to the customer and only after they agree to it will we perform any work. We apologize for your experience.

John Holman in Locust hill
John Holman in Locust hill
1 review BROUGHAM, ON
10/10

Replacement of galvanized plumbing

Plumbing replacement requested by Allstate Insurance (Ugh!!).

Ryan from J & S was punctual, professional - completed the job in the time promised and, I thought, at a reasonable price.

Guess who we'll be calling next time.

Approximate cost of services:
$1,500.00
0 of 1 people found this review helpful.
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Company Response

Thanks John, we are so happy to hear that you were pleased with the service our technician Ryan provided you.
We understand how frustrating it can be to deal with your insurance company. Thank you for using J&S Services and we look forward to helping you in the future

Martin in Markham
Martin in Markham
5 reviews MARKHAM, ON
2/10

Kitchen Faucet Replacement

The guy left approx 2 hrs ago, and Im still steaming. Simple removal of the old and installation of the new that I provided. Supply line hook ups were compatible. They will not quote on the phone and they insist that the service man will quote when they arrive and the price is guaranteed. The guy brinbgs out a book of standard charges..I bit the bullet because I needed it done. he was finished in 40 mins. Did not lay plumbers putty under the unit, and he claims he couldnt tighten it all the way down as he would have stripped the locking nuts on the underside.
I asked how much to instal a new toilet same price...200 bucks plus all the other crap.
Their price points speaks volumes exactly what this company is all about...shaft the vulernable.

Approximate cost of services:
$278.00
What could this company do to improve their services?
Stick to commercial businesses, and quit shafting the homeowners
Any advice to offer fellow homeowners facing a similar project?
For the simple projects, do not utilize larger companies like this, use a handyman who you can pay cash.Get a ball park quote over the phone, and don't fall prey to insisting that they wont provide you that unless the plumber is there.Do not be dazzled by the fact they were showcased on an HGTV home improvement show, and they have the HGTV logo on their truck.They may have had to pay the appearance fee themselves
7 of 7 people found this review helpful.
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Company Response

The cost of any work depends on several things, such as what parts may be involved, how much labour is involved, and how complex the problem may be. We send our fully trained and qualified technicians to any home to accurately diagnose a problem and present the customer with a cost to have any service work done.
Only when that is agreed upon by the customer will we complete any work. We take pride in providing superior service with fully stocked trucks and trained technicians to complete any job.

Sujata Duggal in Thornhill
Sujata Duggal in Thornhill
7 reviews THORNHILL, ON
4/10

blocked sink

They came to unblock a kitchen sink. Unfortunately the snake that they used got stuck in the walls within the basement ceiling. They had to cut 4 -5 holes in the basement to locate their stuck equipment to remove it. Costly experience for me.

Approximate cost of services:
$300.00
6 of 6 people found this review helpful.
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Company Response

As a professional company we strive to provide expert services at a value and level you can trust. This is why we always recommend our customers call a trained professional because every job in unique and unfortunately can be more involved then they appear on the surface. We apologize for the experience you had but hope you choose to consider us in the future.

Helen Saunders in Markham
Helen Saunders in Markham
5 reviews Markham, ON
0/10

Plumbing repair

Extremely expensive
I had a small repair done and ended up with a bill for $800.
The work was completed by two guys, mostly one did the work while the other watched. There would have been a house call charge but it was included in any work they did. Since I didn't want to call another plumber and pay another service call, I agreed to let them do the work. So expensive for about a half hour job. I got their name from the phone book and in their advertising it was indicated that this company had been one of the service companies used in a home Reno show. I considered that to be a good review so I called them when I needed a plumber. Never again! Too expensive!

Approximate cost of services:
$800.00
6 of 6 people found this review helpful.
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Company Response

We apologize for the unpleasant experience you had with our company. All of our work is completed by trained technicians, we always provide a written upfront cost to do any repairs in your home so that customers have a very clear picture of what the job will cost and gain approval before we go ahead. We hope that you consider using our services in the future.

Barbara in Thornhill
Barbara in Thornhill
2 reviews THORNHILL, ON
10/10

plumbing, heating

I called J&S plumbing when we noticed a leak on our living room ceiling (there is a bathroom directly above). They answered right away (it was after hours) and scheduled an appointment for the next day (we didnt need it as an emergency). The plumbers came on time, neatly dressed, and were professional, knowledgeable and friendly. Work was completed and tested before they left. We have also used them for our furnance cleaning. This is an excellent company. Price may be higher than others, but they provide great service.

Approximate cost of services:
$0.00
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Company Response

Barbara, we understand how distressing it can be to find a leak in your home. We take pride in offering our customers 24/7, seven-days-a-week emergency service. Our technicians must meet critical standards to wear the J&S logo, that way we can ensure professional, polite, prompt service every time. We hope to service you and your family in the future.

Jessica Thorne in Bradford
Jessica Thorne in Bradford
3 reviews Bradford West Gwillimbury, ON
10/10

Air Conditioner Repair

My air conditioner broke in the middle of a heat wave. I had an 8 month old at home so I needed it fixed right away. I called J&S Plumbing and informed them of the situation. They sent a service representative over right away. He fixed my air cnditiomer and made sure it worked before leaving. He was super polite and very knowledgeable.
It is so hard finding reliable and honest repair people. I am so glad I call J&S Plumbing!

Approximate cost of services:
$0.00
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Company Response

We at J&S Services take pride in offering same day service to our customers, when possible. We know how quickly your home can become uncomfortable in the hot weather with no air conditioning. All of our technicians are fully trained with fully stocked trucks so we can service our customers promptly and efficiently. We really appreciate your positive feedback, please feel free to call us anytime.

Lindsay in Holland landing
Lindsay in Holland landing
3 reviews Holland Landing, ON
10/10

Air Conditioning Install in New Home

We had just moved into a new home in the horrible heat wave, temperatures broke records it was so hot. J&S was there right away to install our new air conditioner, although there were problems our installer Pete wouldn't leave, he kept trying and trying for 8 straight hours. Unfortunately at 9pm he felt there was no more he could do. He needed to talk to the manufacturer tech support and they were no longer open. I know he felt horrible to leave us (I felt horrible that he spent 8hrs working in that heat) but assured us he would be back, well he came back 1st thing the next morning and had us up and running in no time. He was so professional and respectful of my brand new home. He went above and beyond to make sure my family didn't have to suffer the heat anymore.

Approximate cost of services:
$2,400.00
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Company Response

Thanks so much Lindsay we really appreciate your positive feedback. We take pride in going above and beyond to offer our customers superior customer service. We hope you are enjoying the cool air in your new home, and will always be here to assist you in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about J S HOME SERVICES

A family owned and operated company serving all of York Region and the Greater Toronto area. JS Home Services offers experts in Plumbing Service, Drainage Service, as well as Water Filtration and Purification; 24-hours-a-day, seven-days-a-week emergency service. Our mission is to be recognized as the plumbing contractor of choice in York Region area through trained technicians, guaranteed satisfaction and fair pricing with an emphasis on customer service.

PLUMBING | DRAINS | | WATER PURIFICATION | WATER SOFTENERS | REVERSE OSMOSIS DRINKING SYSTEMS | NEWMARKET | AURORA | RICHMOND HILL | MARKHAM | TORONTO | VAUGHAN | SCARBOROUGH

CATEGORIES
Plumbing, Drain Services, Drainage Contractors, and Water Filtration & Purification
PRODUCTS
KINETICO, MYERS, AMERICAN STANDARD, TOTO Bioclean - Biodegradable maintenance product for drains & septic tanks. Spartan Hydro scrubbers: Remove any form of debris that gets into and clogs up drain lines; using high volumes of water with great pressure. Fiberglass drain line replacement. The first product to be recognized and approved by the City of Toronto for lateral drain lines.
SERVICES
WE PROVIDE: FULL SERVICE PLUMBING, DRAIN SERVICES, WATERMAIN REPLACEMENT, CAMERA INSPECTIONS, HIGH PRESSURE JETTING, TRENCHLESS TECHNOLOGY, RENOVATIONS, ROUGH-INS, NEW CONSTRUCTION, DRAIN RELINING, WATER SOFTENERS, WATER PURIFICATION, REVERSE OSMOSIS SYSTEMS, FROZEN PIPE REPAIRS
BRANDS
KINETICO
SPECIALITIES
Please don't hesitate to give us an opportunity to address your home or business needs. We offer excellent customer service, trained professionals, 24/7 Emergency service and a upfront pricing.
WEBSITE
https://js-homeservices.ca/
YEAR ESTABLISHED
2020
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Visa, MasterCard, Debit/Interac & Cash
LICENSES
Plumbing License: Toronto Master P18928, Toronto Contractor; T94-3487123, MOE contractor well Licens
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
No hourly rates! That means you get a price, IN WRITING upfront before there's any work done!
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year parts and labour on all workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.