J S HOME SERVICES

I am on a well and got expert information and recommendations from their water specialist Matt. He was very thorough. Everyone I talked to was very curteous and they were there when they said they'd be. Everyone was very professional and knowledgeable and I will definately use them for my future needs.

My drain was blocked and I had sewage coming up from my floor drain in the basement. I called 3 different plumbing companies at 11pm on a Saturday, J&S was the only company to call me back, Claudio was at my door by 11:30, he was very polite and friendly, assured me that he would be able to fix the problem. Claudio took the extra time to clean up the mess the blocked drain caused.
thanks Claudio and J&S

Job was changing all old galvanized pipe in the house to copper. He changed everything except lines to bathroom sink, "because they were too hard to get at". I wasn't happy, but allowed this. Later the connection he made between these and his new copper lines started to leak. A guy came back and made a new connection, which also began to leak in a few months. Eventually I changed these lines myself, but mad that I had to because it should have all been part of the first job -- estimate was for ALL pipe in house, not "except bathroom sink". Meanwhile the math was wrong when he made up the final bill, and he wrote down a $200 discount but didn't subtract it from the total. Didn't notice that at first, overpaid by $200, then later noticed and phoned. Secretary could not do math and argued. Eventually got the money back but not friendly. Worst of all is their "service partner program". The plumber told me that if I signed up for this, I would pay so much a month for one year but it would entitle me to a percentage discount on the work, which was worth more than the total monthly sum over the year. So I signed up, and got the discount, and had the plan amount put on my credit card every month. BUT the year ended and they kept taking the amount off every month. I had to keep cancelling it. They told me there was nothing about 'one year only' in the plan. Well when the plumber is in your house he's the company's rep and you can only go by what he tells you, and "Louis" said one year.

We had a toilet that leaked at the base and we could not seem to fix it with new wax rings etc. J&S Plumbing came out and assessed the problem, finding that the builder used wrong size pipes, had the water input not plumbed correctly etc. They basically had to replace all of the lines into and out of the toilet, even waited while we had the rotted flooring replaced. They did a great job and performed all of this in one day. We have not had a problem with that toilet since.

The tech (claudio) had a tough time because of how plugged the pipe was. We had just bought the house and had no idea what they were up against. It took awhile but they unplugged it. THANKS SO MUCH JS! We were leaving for europe the next morning and the office staff did everything to get him there that day. I would definetly recommend JS Plumbing to everyone.

I had decided to go with J&S plumbing because of the work they did on Sarah's house on HGTV. The receptionist was very friendly and helpful. The plumber arrived on time and was very pleasant. We had to have the kitchen faucet replaced. He certainly did a wonderful and efficient job and in a timely manner. My concern was the price for about 10 minutes of time to replace the faucet. I believe the price is way too high. Therefore, I will not call J&S again for my plumbing needs.

They were there on time, tidy, quick and friendly.

We needed help with the lousy quality of water being supplied from the municipality. J&S put us in touch with their technical expert who sized and priced equipment and gave us the information we needed to compare with other competitors. Our water is great now and what a relief having terrific quality water and with all the work done by a qualified plumber. Thanks J&S ...

My wife and I decided to do a complete renovation to one of our bathrooms and our rec room in our home. We called many companies to get several quotes from contractors. We stumbled upon a company by the name of J & S Plumbing and boy are we thrilled we did. They were very respectful of our home, clean and courteous. They worked hard and were very knowledgable in the plumbing codes etc. We would not hesitate to recommend J & S Plumbing.
We even got a call from there office the next day, to make sure that we were happy with the service that we got. Can you imaging that

Terrible customer service. Workmanship was shoddy. Contact person was Terri who would not agree to resend a plumber out without re-charging for another service call. Sounded professional over the phone but just interested in making a buck off customer's backs. Stay away!