J S HOME SERVICES

Plumbing
Newmarket ON L3Y 9E5
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J S HOME SERVICES
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81%

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Reviews for J S HOME SERVICES

Average customer rating:
7.7 10 (117 reviews)

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Ilona from Toronto
Ilona from Toronto
1 review Jacksons Point, ON
0/10

Sump Pump replasement

MOST UNREASONABLE PRICING!!!
They charge you by the work not an hour, because the hourly rate will be from $800-$1000.
The replacement of sump pump cost me (30 min of labor) $800 + Tax
The invoice didn't have a break down what you are paying for, so did it my self:
Myers 1/2 sump pump $300 ( I estimated the cost online)
Labor $500 per 1/2 hour ($1000 per hour)
I will not call them again.
STAY AWAY!!!
After all the pump can't do the job because the line is frozen, so they ask additional $1200 for temporary line. I asked if he can pump out the water from the basement, the worker told me that he don't have a pump for it.... After spending $857 my basement was full of water!
Solution: go to Canadian Tire bay pump ($50-$150) & garden hose and install it your self, then take your time to find reputable plumber.
I hope my review will help other clients to avoid unfair charges in desperate situation.
Ilona

Approximate cost of services:
$857.00
2 of 2 people found this review helpful.
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Frank Pagliaro in Newmarket
Frank Pagliaro in Newmarket
3 reviews Newmarket, ON
8/10

Bathroom renovation

We have used J&S a couple of times in the past. This time we needed to get our bathroom fixed because we had a crack in our master ensuite shower base. The company was very quick to set us up with a consultation at our house. Mike was great to listen to our concerns and to work within our budget. The timelines were very tight which we really appreciated. They were able to complete the job in the timelines they originally gave us with the original price they quoted. It was easy to contact Mike whenever we needed to. He kept us in the loop throughout the process and we were able to understand everything that was being done. There was minimal disruption to our regular day and clean up was done on a daily basis. We love our new shower.

Approximate cost of services:
$7,500.00
0 of 1 people found this review helpful.
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Shelley from Georgina
Shelley from Georgina
1 review Georgina, ON
10/10

Plumbing

The hot water in my kitchen had slowed to a trickle, I called J&S, and Ryan and David came out today to have a look. They had the problem diagnosed within minutes (the hot water tap on the faucet was clogged), and had it unclogged, and back to normal in no time.

They were both very friendly, thorough, and helpful. They took the time to explain everything to me, and let me know that the faucet itself may be starting to wear out (just due to age), and told me exactly what to watch for. Pricing was also extremely reasonable. I will definitely be using them again for any future plumbing needs, and will not hesitate to recommend them to anyone needing work done. Thanks, J&S, and Ryan and David!

Approximate cost of services:
$100.00
0 of 1 people found this review helpful.
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John Ergir from Markham
John Ergir from Markham
1 review Markham, ON
10/10

Plumbing Service

I had a problem with my hot water pressure in my house. J&S (Donny) came in and showed me that the problem was the mixing valve. I agreed to get the mixing valve replaced and pay around $500. While disconnecting my valve, he noticed that the screens were clogged. Instead of replacing the valve, he just cleaned the screens and reduced by bill considerably. He had opened the new valve's packaging and I wasn't attending. He could have replaced the valve and told me the problem was fixed but he didn't. He was honest.

Approximate cost of services:
$300.00
0 of 1 people found this review helpful.
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Company Response

Thank you so much for your comments regarding the service our technician provided you at your home. We take pride in ensuring our technicians are honest and upfront with our customers to ensure customer satisfaction.

Glen Marshall from Toronto
Glen Marshall from Toronto
1 review North York, ON
10/10

Backwater Valve

I found the staff at J&S Plumbing to be very courteous, efficient and punctual. Mike and Ryan did a great job installing the backwater valve. They took the time to explain every step of the process to me and answered all of my questions. I would highly recommend J&S Plumbing!

Approximate cost of services:
$2,800.00
0 of 1 people found this review helpful.
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Company Response

We are happy to hear that you were pleased with the service our technicians provided. Often times customers experience issues at their home but their service representative doesn't take the time to explain the cause of the problem and ultimately the options available to them to rectify it. We appreciate your recommendation and serving you and your friends and family in the future.

Brenda Crouse from Mount Albert
Brenda Crouse from Mount Albert
1 review Bradford, ON
10/10

Water Softener Instal

I live in an area with hard water, lime scale and rust and had to shop around for the best price for a water softener to address this issue. J & S Services not only provided the best option but also at the best price with the best warranty. From quote to installation, I was very pleased with their services - from Cindy in the office (who is so friendly!) to their installer, Mike, I am very pleased with their services. Mike was so professional, knowledgeable, efficient and friendly. I found that he went above and beyond with the installation as well as some other issues that arose - Mike was so great! I was so impressed with the service that I signed up for their Home Assure Program for both plumbing and heating & cooling programs. I then had Scott come out to service my air conditioner and again I was very happy due to his friendly customer service and knowledge. I found that Scott also went out of his way to ensure customer satisfaction and that my coolant system continued to run efficiently. He resolved an issue that I was not even aware of! I highly recommend J&S to all!

Approximate cost of services:
$3,500.00
0 of 1 people found this review helpful.
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Company Response

Thanks so much for your kind words. We take pride in offering our diverse range of customers custom water solutions to remedy their water problems. With Kinetico and Purifiner representation it is easy to find a great product that we stand behind. We look forward to serving you and your home in the future and appreciate your recommendation.

sharon benson from Aurora
sharon benson from Aurora
1 review Aurora, ON
10/10

leak under the kitchen sink

We used J&S a couple of years ago for some major reno work in our house and we were very happy with the service that we received so we didn't hesitate to call on them again. Once more J&S proved to be a reliable company, Mike is very professional and took care of our problem quickly and at a reasonable rate.
Thanks
Sharon & Rick

Approximate cost of services:
$300.00
0 of 1 people found this review helpful.
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Company Response

We take pride in offering our customers a range of services to suit their needs. From renovations (bathrooms) to water treatment products, home heating and cooling and plumbing work, we hope we accommodate most of a home owners needs. We ensure all of our trained technicians are professional and can accurately access our customers needs and provide them with a variety of solutions and reasonable rates.

Sue from Newmarket
Sue from Newmarket
1 review Newmarket, ON
10/10

Gas Leak

We called the gas company to check out a stong smell of gas in our basement. When they could not find it we decided to call in another company and found J&S Plumbing Service. Their representative found it outside. The J&S representative was very professional, courteous and punctual. We highly recommend J&S. They may have even saved our lives. We would definitely hire them again.

Approximate cost of services:
$300.00
0 of 1 people found this review helpful.
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Company Response

We are happy that you called us when you did. The smell of gas is the home is always cause for alarm and you took the right steps getting someone out to your home promptly. Our technicians are hand picked, fully trained, professional and courteous and we look forward to serving you in the future.

John Robinson from Aurora
John Robinson from Aurora
1 review Aurora, ON
0/10

Leaking Water heater

Had a puddle of water beside my water heater. Called J&S for service. I knew it was overpriced by I didn't want to call around. They sent a salesman disguised as a plumber who was immediately perplexed by the water and began telling me I needed a new water heater. He quoted me what I suspected was a high price for a new one. After doing a little research I realized my suspicions were correct, I will get a new water heater but for a more reasonable price from someone else. I would not recommend J and S for water heater problems because you are paying them 150 dollars + tax for a "service call" when in reality you are paying them to come to your house and try to sell you on an overpriced product. I also enjoyed that the salesman mentioned the water heater came with a free inspection of the furnace and air conditioning (a 200 dollar value he said, WOW!) , which no doubt would mean more things that J & S could replace at a high cost. I hope in the future J & S will realize that many customers aren't as gullible as they might think.

Approximate cost of services:
$155.00
5 of 5 people found this review helpful.
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Company Response

We hire fully trained, professional technicians who provide our customers with solutions to their problem which they take the time to explain in detail. We don't subscribe to pressured sales tactics, all customers sign off on any work before it is performed to ensure they understand the work to be performed and costs associated with that work. We treat all of our customers with the utmost respect.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about J S HOME SERVICES

A family owned and operated company serving all of York Region and the Greater Toronto area. JS Home Services offers experts in Plumbing Service, Drainage Service, as well as Water Filtration and Purification; 24-hours-a-day, seven-days-a-week emergency service. Our mission is to be recognized as the plumbing contractor of choice in York Region area through trained technicians, guaranteed satisfaction and fair pricing with an emphasis on customer service.

PLUMBING | DRAINS | | WATER PURIFICATION | WATER SOFTENERS | REVERSE OSMOSIS DRINKING SYSTEMS | NEWMARKET | AURORA | RICHMOND HILL | MARKHAM | TORONTO | VAUGHAN | SCARBOROUGH

CATEGORIES
Plumbing, Drain Services, Drainage Contractors, and Water Filtration & Purification
PRODUCTS
KINETICO, MYERS, AMERICAN STANDARD, TOTO Bioclean - Biodegradable maintenance product for drains & septic tanks. Spartan Hydro scrubbers: Remove any form of debris that gets into and clogs up drain lines; using high volumes of water with great pressure. Fiberglass drain line replacement. The first product to be recognized and approved by the City of Toronto for lateral drain lines.
SERVICES
WE PROVIDE: FULL SERVICE PLUMBING, DRAIN SERVICES, WATERMAIN REPLACEMENT, CAMERA INSPECTIONS, HIGH PRESSURE JETTING, TRENCHLESS TECHNOLOGY, RENOVATIONS, ROUGH-INS, NEW CONSTRUCTION, DRAIN RELINING, WATER SOFTENERS, WATER PURIFICATION, REVERSE OSMOSIS SYSTEMS, FROZEN PIPE REPAIRS
BRANDS
KINETICO
SPECIALITIES
Please don't hesitate to give us an opportunity to address your home or business needs. We offer excellent customer service, trained professionals, 24/7 Emergency service and a upfront pricing.
WEBSITE
https://js-homeservices.ca/
YEAR ESTABLISHED
2020
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Visa, MasterCard, Debit/Interac & Cash
LICENSES
Plumbing License: Toronto Master P18928, Toronto Contractor; T94-3487123, MOE contractor well Licens
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
No hourly rates! That means you get a price, IN WRITING upfront before there's any work done!
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year parts and labour on all workmanship
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.