A pleasure to work with. The crews were on-time, neat and respectful of my home. Everything was very organized and I knew exactly what to expect and when to expect it. There was a minor bit of damage to one of the ceilings, but they took care of it without any issues. Great on the customer service end. And I can feel the difference already.
- Approximate cost of services:
- $6,500.00
- Company Response
Hello Naomi! Setting customer expectations can be a lost art in this industry, but we take it very seriously as part of what ensures that we deliver as promised. Thank you for recognizing our efforts here! I also appreciate you giving us the opportunity to correct the minor damage we caused. We can't fix what we don't know is broken and we want to make things right when a problem does occur. Unfortunately, it's inevitable that problems arise on occasion but those are the times when we really get to shine because that's where you get to see what we're really made of and Insta always stands behind our work! The best news I could hope for here is learning that you are already noticing a difference in the comfort of your home - that is music to my ears! You made a great choice to properly insulate your attic, Naomi, so enjoy the advantages that your investment will continue to deliver. Thank you for your business and for taking the time to share your experience! Sincerely, Crystal - Customer Care