Very dissatisfied with the customer service surrounding Inlines warranty. Inline's manager James A. confirmed my window seal was broken via photos I sent to him, but since the contractor that installed my windows owed Inline money and has since gone out of business, I do not have a warranty. What relevance does them owing Inline money have to do with their defective product?? What recourse do I have??
- Approximate cost of services:
- $3,300.00
- Company Response
Inline has and always will stand behinds its product. It is unfortunate to hear about your experience and we have done all we could to rectify the issue. The windows were purchased by a window dealer from Inline who did not pay for them and went out off business leaving Inline to absorb all costs. We had asked for a copy of the warranty and Carol has not yet responded to our request.