Hudson Movers

Moving & Storage
Toronto ON M1N
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HomeStars  >  Fire & Water Damage Restoration in Toronto  >  Hudson Movers  >  Terrible moving company: high price and damage
Caroline in Toronto
Caroline in Toronto
1 review TORONTO, ON
0/10

Terrible moving company: high price and damage

I've used Hudson movers twice, two years in a row and cannot recommend them.

My first complaint is price. The first move was from a two bedroom apartment to a small house a kilometer away and it was 8 hrs labour and $1,100. The second time I used them I had sold a good deal of my furniture, so there was considerably less to move - again, a very short distance - just a few blocks - and it was still 8 hours labour and this time $1,500. The $400 difference, about a 37% increase, was literally two weeks shy of a year later. I found this to be exorbitant and beyond a typical annual increase.

The larger issue was damage. Several items had minor damage, but I have an antique Korean chest - the only piece of significant monetary and sentimental value (I inherited it when my parents died) - and it had a sizeable piece broken off the base. I was not told when this occurred or I would have at least looked for the piece that had broken off in the truck. Instead, it was placed against a wall in a way that hid the damage, so I didn't realize it had happened until I moved it a couple of weeks later and saw the damaged side. I called Hudson Movers and the woman I spoke with was far from apologetic. She eventually said she would look into it and call me back, but she never did. The total lack of concern I think reflects even more poorly on the company than the damage done.

In my opinion, they failed in every regard: price, service and integrity. I not only can't recommend them, I feel morally compelled to warn potential customers - they're not worth the risk.

Approximate cost of services:
$1,500.00
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Caroline in Toronto
Caroline in Toronto
1 review TORONTO, ON
3/10

Moving services

I've used Hudson movers twice, two years in a row and have to say this company seems overrated. I initially hired them because I was new to the city and heard they had a good reputation. I moved from a two bedroom apartment to a small house a kilometer away and it was 8 hrs labour and $1,100. The second time I used them I had sold a good deal of my furniture, so there was considerably less to move - again, a very short distance - just a few blocks - and it was still 8 hours labour and this time $1,500. The guys were nice, but I don't know that they had any particular skill or expertise that went beyond the typical mover (but I don't know - I'm still relatively new to the area, so I don't know what the standards are here). It seems that they will make it an 8 hour day (which includes the commute time to and from their location - one hour, they say, each way, and minus breaks, so 5.5 hours actual labour) in any case, so I would plan on that if you use them, and the rates appear to be highly inflationary - the $400 difference, about a 37% increase, was literally two weeks shy of a year later. Again, I don't know if this sounds typical for Toronto, but I felt after the second experience I would not use them again.

Approximate cost of services:
$1,500.00