Home Style Furniture

I came across Home Style through word of mouth and I was surprised to see that it's actually a great place for buying furniture. The place has a lot of great selection and easy to walk through inorder to make a decision. I was approached by a knowledgable salesperson and he was great in explaining the various brands and type of furniture I was looking for (modern sofas). My experience resulted in me purchasing a cream L shaped sofa for our living room which matched perfectly. I was confident that the decision was of good value due to my previous research. The sofa was delivered the next week to me with no delays (they had some of this sofa in stock). Overall I would recommend this store to anyone who's looking to purchase modern/traditional furniture.

I purchased a Black Sofa set from Homestyle for $2300 (Competition price $2900) and was happy to find this modern and quality product sofa at such a great price. The furniture being shipped to Canada from overseas I anticipated a small delay. However,I was pleasantly surprised that someboday from Homestyle (Shawn) contacted me in advance to let me know of the delay and gave me a new arrival time which later on they met. Overall I was satisfied with their service and the level of professionalism they offered.

My fiance and I wanted a modern and quality couch set that would last us for a very long time. After further research we came across Homesylte Furnishings for Natuzzi couches. The store displayed the natuzzi couches at the front of the store with an appealing presentation. We knew what style we were looking for and we were able choose the set after a pleasant service. The salesperson gave us enough information to make a decision and gave us time and space for closing the sale. The price was great relative to the brand. It's hard to find the modern and european style couches in Canada and I was happy with the final outcome. The delivery was promised to us after 2 months and we recieved it on time. I would recommend anyone looking for a great deal to visit this store. I have had my couches for almost a year and I am satisfied with the quality and the style of the couches.

After being promised of 2-3 weeks delivery time, we ordered a set of Itasofa from the store manager 'Even'. He immediately took our $500 deposit and gave us a 'receipt' (only product code, no description of the sofa). What really surprised us was he tricked us by scheduling a fake delivery date and time while he didn't even order our Sofa! He called us the day before the fake delivery date and let us wait for another 10 days -- then another 2 weeks --then another 3 months! After the 4th month, we finally received our sofa, but with different model! The size was bigger and style was different. We're told that we either took this model or had to wait for another month for the right model. After 5-month's struggling with this guy, we finally learned a famous slogan from Home Style furnishing: Don't worry, your sofa will be arrived soon. Bye Bye!

I ordered a Natuzzi Sofa from Evan @ Home Style; I was quoted a 4-month delivery time, and my sofa is supposed to arrive mid-May. In the end, the Sofa took 5 months to arrive.

Post-sale, Evan avoided questions about delivery and said "we'll call you when it arrives", that is NOT comforting when they're holding onto a 25% deposit.

Home Style also pre-charges your credit card about a week before delivery which caused me a bit of grief.

The delivery guys were EXTREMELY late, and did not arrive until 7:00PM of the schedule date. Luckily I had nothing to do that day, otherwise it would have been a wasted day for me.

Home Style *COULD* be a good company to deal with IF Evan learns to have better salesmanship skills. He needs to learn to take care of his customers and not brush them off post-sales.

Overall the experience was mediocre, I probably will not be buying from them or recommending them to anyone.

When we bought our sofa 5 months ago, we were told by Evan that it will take 3-4 months to receieve them, only reason we agreed to pay is because he sold natuzzi cheaper then sears, so we waited and phoned the store about 10 times after the 4 months ended, very bad service the have there, only when we received the sofas at home we found out it wasn't natuzzi at all, but italsofa, when I called Evan he said, you got what you asked.. at time of purchase I asked him to write on the slip that we are waiting for natuzzi leather brown colur etc, he only agreed to write down barcodes and said he knows the styles he holds in store, i am not saying what we bought is a bad product but we were mislead big time. it wasn't worth it!

My bf and I purchased a dinning set middle of last July, at that time we only paid 1/3 via our credit card as the deposit. The manager in the store promised it will come in two and three weeks. And they will contact us when the table is arriving.

Interesting enough, early of Aug, when we checked our credit statement and found the rest of 2/3 payment has been charged by this store without any notification. It was supposed that we pay the rest of payment when the furniture is delivered. But by Aug, we paid the full amount without any furniture delivery.

Then we went to store for this issue, the salesman is impatient and rude. They promised (again) that they will contact us when the table is arriving.

But they never contacted us. Every couple weeks I phoned them to know the progress. The answer always was such as "when it arrives, it arrives." "I don't know how long it takes, but it will be arrive soon." etc. So I only can cross my finger to wish the furniture will arrive eventually (since I'd already paid for the full amount)

We waited for 2-3 months and dinning table set is finally delivered to our house on Thanksgiving Day. Anyway, I do love it.

This is my story. I understood that sometimes shipment takes much longer than expected. But I still don't understand they charged the customer the full amount before hand even with any explanation.

We went to the store back in August 2008 to purchase a sofa and was told it will take about 3-4 months to get it. Long story short it took 5 mths to get in to store... They called us asap to schedule the delivery. We requested to have it deliver on a sunday afterenoon. We we're told that it will arrive between the hours of 12-4 pm (usual waiting time). After a long months of waiting for our sofa - finally the delivery guy came in at 7pm - that's right - they came in at 7:00pm. What happened to the 12-4 schedule like we we're promised - we don't know???... We didn't even receive any phone calls to let us know that they we're going to be late. We did try to call the store several times to check in the status and the only reposnse we get is "they will arrive when they arrive". I asked them how come you told us that it will be between those time and it's now 4:45 and they still not here... They said that "they are on the way" BS! Anyways, not only the store employee was unhelpful to us, the delivery man was also irrogant and rude to us... When I asked him why he was late he told me that "that I should call the store (again)and ask why he was late". I finally gave up and stop asking him questions - instead I just ask him to bring up the sofa... He didn't have any helper with him, instead my husband had to help him carry the sofa in to our place... Good one hah!!! Not only that, just before he leaves he actually asked us for "TIP and WATER"... I cannot beleive was I was hearing when he said that - instead I just ignored him and instead my husband gave him 2 bottles of water - Yes, he did asked for 2...

So the question is, are we going back or are we going go recommend the store - the answers is "NO".

I don't think it's worth it to wait for a piece of furniture for 5 months and to be treated like that... :(

Home style furniture stand up for there policies. I had found the same sofa at Costco for $1500 less, when I presented the ad to store assosiate they matched the price and offered me the same style sofa with my choice of color selection.

We purchased a Natuzzi sofa and two slippered chairs from Home Style Furniture. Although the service was less than exceptional (the salesman seemed abrupt and rude at times), the quality of the sofa and chairs are unmatched. It took 3 months for them to arrive, but they were well worth the wait. If you want good quality furniture, you should check out this store!