We installed a wireless security system recently with Protection Plus. Mike was helpful and efficient in coming up with a very reasonable proposal for us. I was most impressed with his suggestions because he understood my needs without trying to up-sell me with a more expensive package. Good work, Mike! The installation process was also fast, efficient and pleasant. We really appreciated John's effort in making things so smooth. He was very courteous and patient, making sure we know how to operate the system before he left. One funny thing was I heard loud beeping sound in the evening of the installation and thought it was coming from the motion detector. I called the service center and was told that the motion detector would not produce a sound. The service staff patiently guided me to check around my house and it ended up being the smoke alarm which was out of battery. I was most thankful for his patience and understanding. I am sure I have made a right choice in choosing Protection Plus and would highly recommend it to others.
- Approximate cost of services:
- $29.33
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for the great review Lee. All the best.