Home Depot - Surrey

The Newton Home Depot has been our go to place any time we are considering home renovations. This time it was the family walls and floors. We bought a special suede paint that had a sort of grit mixed in and spent 3 days getting our feature wall to look just right - the final coat had to be hand painted in small x's, so it took a long time. The instructions for using this paint informed the user that it was not a paint that 'touched up well." We ordered our new rug and Home Depot arranged for the installation. The two installers were on time, tidy and pleasant, but when they had finished I noticed a 3 foot scrape along the paint, as well as two other smaller marks on the wall. When I pointed it out, the installers took pictures for their records and said should call the customer service line at Home Depot. After a few days of waiting for a call back, arrangements were finally made to have an agent come and have a look. At first he took no responsibility, I felt he was trying to just brush me off. He told me that I should be aware that the rug should have gone in before painting - that did not make sense! He also said that he did not have access to any painters to fix the problem - I said I was willing to try to fix the problem, but if it did not work, I would expect Home Depot to take responsibility. We had to drive back to Home Depot to have the paint remixed so the grit would be suspended again, and came home and I attempted to repair the damage. Although I could somewhat notice the repair when I was finished, I decided I could live with it. Home Depot Head Office phoned and listened carefully to my view of the situation. Since I said that I was satisfied with my repair, we considered the issue closed and they offered two $50 gift cards to Home Depot for my trouble.

Theo did an excellent job of cleaning my carpets. He cleaned five area carpets and I was very happy with the price and with the job. Thank very much, Theo

We had to paint a few rooms in our house and weren't sure which colors to go with. Home depot staff was so helpful helping us choose the right colors. We tried out a few colors and once we were set we purchased all our paint from home depot, we inquired about their painting service, it was a bit too expensive so we decided to do it our selves. We went with the BEHR brand. House looks great now.

its grate opportunity to buy stuff & faith on them & you can trust what you buy from them. & realy easy to return if you don't like them & no question ask

I recieved great help going in store qnd asking questions. Went in store mqny times and helped b6 different people and all werevery helpfuly with my questions that I had. Some product I noticed were cheaper in other stores but witht the help I recied I figurred it was easier for me to deal with one store.

did some preliminary work on type and size. I found HD staff very helpful to determine the correct model given the type of use and the quiet level (open, smaller house) we required. They directed me to a less expensive one than I had considered and it has been great - operational for 6 months and was straightforward to take out my old and replace this one - less than a 1 hr job with the guidance they gave me at the store.

I was very satisfied with the night stand I purchased from Home Depot. It was easily to assemble and the quality is absolutely superb. It's made out of good wood and the workers at Home Depot were extremely warm and welcoming. They helped me from the aisle to the till to my car. I was a happy customer.

Home depot has been a great company: location is close to home, the sales / service staff are always ready to help in recommending products for home maintenance. We have purchased everything from roofing materials to vynl deck repair products, painting accessories and everything in between. Their staff is always friendly and there to lend a hand. We strongly recommend home depot to anyone looking at maintaining their homes to the highest degree. Yours truly, Paul Tousignant

Great store to go to for all my home improvement needs!! The staff is always helpful and they know their stuff. Everytime I go in I feel welcomed and have no problem finding what I needed!

The staff at Home Depot are amazing! They are unbelievably helpful and patient! They explained many things regarding paint selection and my kitchen looks great thanks to them! If you have any questions, don't hesitate to ask!