After moving into our new condo at Wynford and Eglinton, we quickly realized that Greenpark used very basic and inexpensive finishes in our unit. There is absolutely nothing "green" or environmentally friendly about our unit. All lights are incandescent bulbs, the washer is a top loader (yes, in this day and age!), the fixtures in the bathrooms are not low flow and even the light fixtures are the type that take 6 40-watt bulbs and would look awful with fluorescent bulbs!
Beyond the lack of corporate responsibility regarding sustainable leaving, the biggest issue we have had to deal with is the lack of responsiveness of the company in dealing with issues. The biggest one being the central air conditionning system that has not been working ever since we moved in. It's been 30 degrees for almost a week and we still don't have air conditionning! I have been speaking with the on-site Greenpark representative everyday for over a week and he has been less than helpful. They just can't seem get it right. They try one thing and then something else breaks. They really don't seem to have any clue. They keep telling us that it will be fixed "by the end of the day tomorrow" and never deliver on their promise. We are very furstrated with him so we had to call Greenpark's head office who has tried to help us with no result.
Our overall experience with Greenpark has been very negative and made worse by their lack of responsiveness in dealing with problems. They really seem to lack the basic knowledge of customer service.
We would never recommend them.
- Approximate cost of services:
- $500,000.00