Gem Windows and Doors

Windows & Doors Installation & Service
Toronto ON M8Z 1V1
Write a Review
Write a Review

Recommended Professionals

99%(141 reviews)
86%(11 reviews)
99%(15 reviews)
99%(141 reviews)
86%(11 reviews)
99%(15 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

86%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Gem Windows and Doors

Average customer rating:
8.7 10 (422 reviews)

Sort by

Martin Gerwin from Toronto
Martin Gerwin from Toronto
2 reviews Toronto, ON
9/10

Casement window replacement

Very good, personable and businesslike customer service by Seymour Zaks. Good quality product and competitive price. Very efficient installation by friendly, careful crew. Minor flaw: delivery promised in 8 weeks but took 10 weeks.

Approximate cost of services:
$1,700.00
Was this review helpful?
GAIL Pennington from Toronto
GAIL Pennington from Toronto
1 review Toronto, ON
8/10

New Front Door and Storm Door

I dropped by their showroom one day and met with Victor, an old school salesman who was extremely helpful. The two installers, Frank and Joe, were great. Very friendly, courteous and knew their stuff. Now just waiting on the arrival of my new canopy. Have already referred Gem to 2 of my friends!

Approximate cost of services:
$3,000.00
Was this review helpful?
Regan from Toronto
Regan from Toronto
1 review Toronto, ON
10/10

Front door install

The guys in the showroom were very knowledgeable and helpfull. The people doing the door measurements were n time and the installers were fantastic. They finished faster than I thought.

Approximate cost of services:
$1,500.00
Any advice to offer fellow homeowners facing a similar project?
Let the pros do the work - not the big box stores.
Was this review helpful?
M. Bosanac
M. Bosanac
1 review Toronto, ON
10/10

replacement windows & installation

Am very impressed with both product and service we received at GEM Windows and Doors. Price was very reasonable, quality of windows is excellent, service was personable, efficient and friendly, wait time for manufacture was good, and finally, the installation was very professional, neat and thorough. If you need new windows, don't hesitate to order with GEM!!

Approximate cost of services:
$1,800.00
Was this review helpful?
John Lee in Etobicoke
John Lee in Etobicoke
4 reviews Etobicoke, ON
6/10

windows

Our windows were initially very old and started to show signs of deterioration. They were the old style one that used to open out and we had to push the window outwards. We hired GEM windows and they came and gave an estimate and we were satisfied with their price and work.

Approximate cost of services:
$5,000.00
Was this review helpful?
James G in East york
James G in East york
1 review East York, ON
10/10

New windows and storm door

My wife and I have been quite happy with the workmanship and quality of the windows and storm door that GEM Windows & Doors installed at our home in 1994. What continues to really impress us, however, is the fact that they stand behind their products and are willing to service them at a moment's notice. Just yesterday, they repaired broken latches in the window of our storm door cheerfully and without any charge. And the problem had been caused by us in the first place! Now that's pretty classy! I recommend GEM Windows & Doors without reservation.

James G.

Approximate cost of services:
$35,000.00
Was this review helpful?
Paul Novak in Mississauga
Paul Novak in Mississauga
1 review Mississauga, ON
9/10

Sliding Patio Doors

Walter and Dave did a great job installing our patio doors. They took extra care with the finishing details. The doors look awesome. We won't hesitate to recommend GEM to others

Approximate cost of services:
$0.00
Was this review helpful?
Patrick & Josie in Markham
Patrick & Josie in Markham
1 review Markham, ON
10/10

New Window Replacement and Extras

Great company & people to deal with! We had GEM Windows & doors replace all new windows throughout our home. Got exactly what i paid for and delivered / installed on time. Several years later, we were having a new kitchen installed and one of the interior vinyl frames they previously installed needed to be replaced. They just asked which window, as they still had all the drawings on file! WOW! ! ! I received it in 48 hours!
We are clients for life now!

Approximate cost of services:
$0.00
Was this review helpful?
Scott in Etobicoke
Scott in Etobicoke
4 reviews Etobicoke, ON
9/10

Replacement of existing windows

This was our second time using Gem Windows to replace some of the existing windows in our home. Their customer service was excellent, and the fit and finish of the windows was also great. The turnaround time for making the windows was quick, and the installers arrived on time, and were very professional. Thanks to Jim and the team at Gem.

Approximate cost of services:
$1,800.00
Was this review helpful?
Marina in Toronto
Marina in Toronto
1 review TORONTO, ON
10/10

Patio door instalation in a condo

GEM Windows and Doors installed a patio door in our condo. The order waiting time was approx. 9-10 weeks, as it was in a contract. When our custom design door was ready they called us and set up a time for the installation. Installation of the door (which included cutting out cement wall in the building an half of the window frame) was in two days. They did a great job, very professional and it seemed to be they knew what they were doing. They didn’t let us worry about the whole process, the job was completed in a timely fashion and exactly what was promised.

Approximate cost of services:
$6,500.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gem Windows and Doors

Gem Windows and Doors is Toronto's oldest and most trusted window and door retailer, serving South Western Ontario for over 60 years! Our showroom is designed to offer our customers choices from a wide range of window and door products. We specialize in custom window design and fabrication. We source ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Windows & Doors Installation & Service pros in North York?