I moved into a new place which had a gas fireplace. I never had one before and wasn't sure what kind of shape it was in, so I called Gas Fix to come inspect it and get it ready for use. They were able to come the same day which was great. The technician who showed up was friendly and thorough. He inspected the fireplace, and cleaned out years of dust and junk that had been sitting there. He got the pilot light going, made sure it was working fine, and walked me through turning it on myself to ensure I knew how to do it. He also provided some great tips on maintenance and use. I appreciated his attention to detail particularly when cleaning up after the job was done.
- Approximate cost of services:
- $200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for contacting Gas Fix to service your gas fireplace. As we specialize in the repair and maintenance of gas fireplaces, we provide a service that is hard for other contractors to match. First, we keep the work space neat and clean with the blankets that we put down. Our TSSA licensed technicians will vacuum out the fireplace and blow out the burners and pilot assembly with a small air compressor to remove dust, debris and blockages. We check all electrical components as required and detail the information on the back of the invoice on our Inspection Report. Standards of a clean & check include cleaning the glass, checking the gasket and fan, and checking the unit on start-up. On any fireplace that our technicians service, they will always check the safety on the gas valve, do a draft test on the ventilation and a carbon monoxide test. At Gas Fix, our experience is the difference. Should you have any issues in the future, please do not hesitate to contact us! ~ Jason ~