Mimmo quoted me the job. All sounded good. They came when they said. One week after the job was completed, a portion began to sag because of poor support. Multiple requests to come and fix the sag went unanswered. Finally had to pay someone else to do it. Customer service very poor. I would not recommend this company to anyone.
- Approximate cost of services:
- $5,000.00
- Company Response
The customer contrary to our advice asked us to pave on top of an oil tank furnace that were removed at the back of the house, in spite of suggesting that he wait about 18 months before paving on top of this area. We advised that if we did what he asked that the patio area was likely going to sink. We asked him to let the filler settle for one winter but he refused our advice.
The customer claimed that he had to get the low spot done to the house for runoff purposes immediately. Notwithstanding this he hired us to do work. The patio area sunk two inches. He didn’t listen to our advice and as a result this happened
As well as being properly advised, the work was done in 2006 approximately and we attended at his request about 18 months later and he was reminded of our concern about sinking. However, we said that we will make best efforts have someone attend to it the next time we were in the neighbourhood doing work. As our clients were focussed in other parts of the city at this time we sent someone else to fix it in spite of the fact that a significant amount of time passed and this was done at our expense. The total cost to Mr. Carallo was $2,000 not the $5000 that he suggests.