Clera Windows + Doors

My builder installed Clera windows and doors in my home. The back doors dont fit and are poor quality. They have been adjusted 3 times in 2 months.
The builder claims they are not what he ordered and he has been trying to get a rep to do something about it for 2 months.
I contacted the company and a sales rep called me back to tell me they dont make patio doors but they do supply them to builders from a third party and theres nothing they can do. Dont use Clera doors. Dont use RED design build.