As few have already expressed their frustrations dealing with this builder, I will add few more pointers based on my experience:
Customer care
- I would say 0 (zero), for example just for simple queries - by the way 3 over the past 8 months - you would have to reach this contact person numerous times to get hold of her, may be they are short staffed but this is not the way to handle customers.
Construction updates
- 0 zero communication whatsoever - only communication thus far has been delay notices, and we have 3 closing delays notices already.
Quality of work
- Since the house is still in construction can't say much on this as of yet.
Maybe COVID restrictions affecting them, but that doesn't seem to be the case with other builders on this site - and closings are happening on time.
So, if someone is looking for a new home, in Kitchener or elsewhere in Ontario I would definitely not recommend this builder.
- Approximate cost of services:
- $100,000.00