Terrible service after closing
Oakville
We bought a property from Fernbrook ROC in 2017. Service was great before closing, but the quality of service dropped precipitously after that. These people (excluding the sales team) are either incompetent or just don't care. Some issues that we faced:
- It took a month for them to respond to our concerns about our driveway, which looked like a wormhole in August 2018
- Some locks were not properly installed. They fixed it eventually, but making an appointment with them felt like pulling teeth
- Dishwasher doesn't close properly
I pray that I won't have other problems given the other reviews on this page.
- Walls are starting to crack (Jan 2019)
- Approximate cost of services:
- $2,600,000.00
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