Express Rooter Plumbing

Drain Services
Mississauga ON L5E 1E8
Write a Review
Write a Review


HomeStars
Drain Services
Express Rooter Plumbing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Express Rooter Plumbing

Average customer rating:
9.6 10 (753 reviews)

Sort by

flood in Toronto
flood in Toronto
3 reviews North York, ON
10/10

Pipe leaking

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Vladimir was very courteous and considerate and attended to diagnosing the problem and the repair in an absolutely professional manner. He went the extra distance to insure that the repair was completed in a very timely manner. Thank You!

Approximate cost of services:
$350.00
Was this review helpful?
Bruce Campbell in Hamilton
Bruce Campbell in Hamilton
3 reviews Hamilton, ON
8/10

Fix broken toilet

My toilet just decided not to work one day, so i called them up. They came in a day or so, and had to replace it because the water intake valve was broken in half somehow. Oh well, they were quick and very nice.

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Hello Bruce,
We always appreciate when a customer writes a review!
Thank you!

Gilbert/Robert
Gilbert/Robert
4 reviews York, ON
10/10

Sewer and main water line from the city line

What to say, first if you buy a old house and you see a pipe coming out in your front yard, it is call Trap breather, open the cap and check if you can see water if you see that you have a problem like mine, do not trust your building inspector. Anyway, I got more problem with my sewer in my old house and had to find somebody to come and find out what was the problem. After 3 estimation and 3 same diagnostic, I get back to EXPRESS ROOTER PLUMBING. Bob was the first one to tell me was wrong with my sewer, just by looking in the Trap breather and dropping 2 penny in to the pipe and the problem was find, he give me a price it was more expensive then the two odder companies , but I really want to work with ERP they work with Mike Holmes. (Bob save me 300$ because after I telling him what happening lately he decide do not doing the camera checkups, he know what was wrong).
Friday 22 Jul 2011
In the same time I get the water line supply change from the city limit in to my house with a 1" cooper pipe. They arrived 15 minutes before the time they where suppose to arrive, all ready one good point for them. They cover my neighbour front yard with tarp and4 X 8 plywood to protect the their front yard. Start to work right away, after 7 hours of hard labour ( I would never be able to do that kind of work) everything was done, they clean after my front house and my neighbour front yard, they even put a new cap on the Trap breather neighbour. On Monday Bob came back to do the camera checkups and to bad for hem and thank god for me the inside pipe are in good shape. If all contractor would be like them Toronto would be a better place to make renovation. Go and look the picture you will see everything.
Gilbert Dufour

Approximate cost of services:
$4,068.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello Gilbert and Robert!
I will definitely pass all these kind words onto Bob.
Thank you so much for posting a review.
It is very sad to see when a customer is being taken advantage of, so we really try to take care of our customers by getting the job done right (the first time!) and pricing the job fairly.
It always makes us happy when a customer is happy.
Thank you again!

JoAnne in Brampton
JoAnne in Brampton
2 reviews Brampton, ON
10/10

tub and shower faucet repair, also gasket leak bottom of toilet

From the moment the technician stepped through my front door I could tell calling ExpressRooter was the right choice.Vladimir quickly
diagnosed the problems,explained what would need to be done for them to be solved,went over costs and got to work.I am very happy with the results and would not hesitate to call ExpressRooter plumbing
again.

Approximate cost of services:
$500.00
Was this review helpful?
J. McTaggart in North york
J. McTaggart in North york
1 review North York, ON
10/10

Washer backs up into sink

Tech arrived within 60 min. of calling. Cleared the problem and suggested things to do to prevent this happening again. Superior performance!! Vladimir was very professional in his approach to our problem. The "booties" were a nice touch too..

Approximate cost of services:
$235.00
Was this review helpful?
Ryan
Ryan
7 reviews Toronto, ON
10/10

Lead pipe removal

We were shocked to find out we had lead service leading into the house, but after getting several quotes from Homestars companies, we were most impressed with Express Router. Jason was very helpful, the rate was competitive, and the work was done on time. We would definitely recommend Express Router to anyone.

Approximate cost of services:
$2,300.00
Was this review helpful?
Dan
Dan
18 reviews Toronto, ON
10/10

Household plumbing upgrades

Our slow 30-year old toilets encouraged us to get some plumbing done around the house that had been on our to-do list for a while. We got a great deal on 3 high efficiency, low water consumption models. So we called our reliable contractor ExpressRooter Plumbing. On Friday of that week, Rob arrived at about 10 in the morning and left at the end of the day.
In the bathrooms Rob removed the 3 old toilets and took them outside, installed the 3 new ones, and put in 3 new water shutoffs at our request.
In the kitchen he took out the old faucet and a dead garburator, reconfigured the drain assembly more efficiently, and installed the new faucet and 3 new water shutoffs.
On a relatively muggy day Rob kept the same hard-working pace until all the jobs were done to his and our satisfaction. His manner was pleasant, cooperative, and professional at all times. Each work area was left as neat and clean as when he arrived.
It would be hard to imagine a better experience as a homeowner with a contractor in your house for the better part of the day Excellence is what we have come to expect from ExpressRooter over the years.

Approximate cost of services:
$1,500.00
Was this review helpful?
Anthony in Scarborough
Anthony in Scarborough
11 reviews Scarborough, ON
10/10

30 Years of Grease!!!

We recently purchase a home which had over 30 years of grease build up in underground drainage pipes. Our kitchen sink would constantly back-up if we ran the water for more than 20 minutes. We received several quotes from the "top companies" and decided to go with Express Router because of their price and the "Holmes" credibility.

Jason came over and provided a detailed explanation of what the problem was, and his recommendation for a guaranteed fix. When the work was being done, Jason showed me via his scope camera that there was about 15 feet of pipe that was 95% clogged with grease. The grease was completely hard in some areas. Jason did an excellent job and after he was done he ran the camera again to show me the pipe from start to the end of the line leading to the street. The pipe was now completely clear and clean.

The foul odor we used to have coming from the kitchen sink is now gone, and drain back ups are a thing of the past.

Thank you Jason for doing such a thorough job and for taking the time to explain all the details. You are a true professional.

Approximate cost of services:
$700.00
Was this review helpful?
Steven in Toronto
Steven in Toronto
2 reviews North York, ON
10/10

Clay Drainage Pipe Camera Inspection

Within 2 hours after calling ExpressRooter, Jason a Service Technician showed up at my home. After thoroughly discussing all my options, he recommended a Camera Scope Inspection of my clay drainage pipes for both the storm and the sanitary sewage drains to check for possible blockage and breakage due to tree roots. During the entire scope he was explaining to me what he was looking for in great detail and made everything easy to understand.

I was very impressed with Jason and thought ExpressRooter should be very proud to have such a kind, polite, courteous and very professional individual as him on their team. I would not hesitate to call ExpressRooter in the future to fix any of my plumbing problems.

Approximate cost of services:
$250.00
Was this review helpful?
Alan Hernandez in Brampton
Alan Hernandez in Brampton
4 reviews Brampton, ON
10/10

Kitchen sink drains and new water shut-offs

I had Express Routers come in and assess how much it would cost to do these small jobs in my house. Robert came in and offered me a very reasonable price to fix these issues. This wasn't a big job but it was important to my family to get this done right and really understand what was going to be done. Robert did exactly that and offered a reasonable estimate. I called them back to get to do the job and Robert finished the job and put in a new strainer in my sink because he noticed a leak. He evened showed me how to do it myself just in case the other side started to leak to. I would call them back for any other plumbing issues and recommend them to my friends and family...thanks again!

Approximate cost of services:
$400.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Express Rooter Plumbing

Plumbing, Drains, Drain Services

If customer service is important to you, you have come to the right place. ExpressRooter's experienced, professional, and courteous staff knows what it takes to get the job done right. We offer a full range of supplies and services that are customized and tailored to fit your specific needs. Services include waterproofing and emergency plumbing in Toronto, Mississauga, Burlington and Oakville.

CATEGORIES
Drain Services and Plumbing
SERVICES
Plumbing & Drain Services
WEBSITE
https://expressrooter.ca/
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, Discover, American Express, EMT
LICENSES
Master Plumber
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.