plumbing backed up because of root
My basement started to flood on Wednesday night. I spoke to Jason on the phone and he agreed to come out the next day.
Jason called first and was on time. He was professional and very honest about options. He explained the situation very well.
The next day, the crew arrived (on time) and did the work in the time they said it would take. They were extremely neat - you would never know that the front garden had been dug up.
At one point, I had to call the office. The woman I spoke with was great - very helpful and clear.
We have done renovations in the past and I always expect the worst. This was a great experience and I would recommend this company to anyone who had similar problems.
- Approximate cost of services:
- $2,000.00
- Company Response
Thanks!
The staff at ExpressRooter (technicians, office staff and our crews) know how important customer service is and they prove it time and time again by providing excellent service to our customers!
There is nothing more satisfying than a happy customer!Thank you again for your review. Your recommendations are much appreciated!